We are currently asking our customers to empty vehicles while in our care. We feel it is essential for the safety of our technicians and customers.
By emptying the contents of your motorhome or caravan, it will limit the possibility of cross contamination, and allow the technician to perform tasks in a prompt and effective manner.
All of our Service Centre Teams are wearing masks and gloves when dealing with your vehicle, and all vehicles are sanitised before collection.
We hope by installing these processes in our Service Centres and Workshops we can keep our customers and staff safe.
We thank you for your support and co-operation.
NCC Approved Service Centres
Whether you are looking for a caravan service or motorhome service, Marquis Services Centres are a one-stop shop, regardless of age, size, make and model. Providing everything from routine or conversion servicing to crash repairs; from the tiniest adjustment to the most difficult body work, our Service Teams can arrange this for you either in-house or with one of our reputable suppliers.
After passing stringent assessment of the NCC, all thirteen of our nationwide Service Centres have been awarded the coveted AWS (Approved Workshop Scheme).
The Approved Workshop Scheme is a joint enterprise between the NCC (National Caravan Council), The Caravan and Motorhome Club and The Camping and Caravanning Club. It is the benchmark for motorhome and touring caravan servicing.
To comply with the Scheme's rigorous standards Marquis have invested heavily in training and additional equipment, along with a purpose designed computer system.
With our team of highly trained mechanics and motorhome/caravan technicians, you can be assured that your motorhome/caravan with receive the very best care and attention.
Please note that all of our centres are now able to service caravans
All 13 Marquis dealerships have been awarded ‘Approved Dealership’ status by caravan industry trade body the National Caravan Council (NCC).
The scheme covers the sales of touring caravans and/or motorhomes, meaning customers can buy in confidence from a network of quality dealers.
Marquis Leisure is part of an industry worth more than £6 billion a year to the UK economy, one that sustains more than 100,000 jobs and is a real British success story. Crucial to this success is a commitment to treating customers in a fair and honest way while delivering exceptionally high standards of service. After a comprehensive, independent on-site assessment, Marquis was found to meet all of the strict criteria governing the scheme and was awarded NCC Approved Dealership status.
For more information on the NCC and The NCC Approved Dealership scheme visit www.approveddealerships.co.uk.
Marquis is totally committed to customer care and this dedication is reflected in our aftercare policy. Our goal is to give customers the best service, not only when they first make a purchase, but throughout the years of motor/caravanning that will follow.
With this in mind, Marquis has its own Customer Care department, run by a team of highly experienced professionals. Whilst your first port of call for any aftersales enquiry should be your local branch, the Customer Care department will help resolve any outstanding issues that may arise.