Customer Reviews

 

 

Our recent Customer Satisfaction Survey results show that 95% of our customers who completed their online aftersales purchase questionnaires have said that they would return to purchase from Marquis again!

 

Here at Marquis we strive to continually deliver a level of service that satisfies our customers.

 

Below are just some of the comments made on our Customer Purchase and Service Questionnaires that we receive back and feedback via the website, Google Reviews and Trust Pilot.

 

If you would like to get in touch to give us any feedback on our website, staff, service levels or products please do not hesitate to tell us about it, click here

Click here to view all our Reviews on TrustPilot
Currently Displaying: 1 - 12 of 351 Items
We purchased a campervan from the Exeter branch. Excellent service from start to finish provided by Shaun and Leah. Very pleased with service and vehicle.
Mark, Google Review, Marquis Exeter, May 2026
Worth a visit if your interested in buying a Motorhome. Excellent staff.
Peter Whitworth, Google Review, Marquis South Yorkshire, May 2026
A massive thank you to Tina, Mark and the team. I had an issue with the marker lights on my motorhome. This issue was quickly diagnosed and fixed by the excellent service team which allowed me to meet an immovable deadline. Thanks again team.
Mark Spearman, Google Review, Marquis Exeter, May 2026
From ordering our van at the show to collecting it from Newbury we had a seamless journey. Ashley, Martin and the technical staff were very helpful introducing us to our van; always willing to answer our questions when we are out and about enjoying our new lifestyle. Thanks Trevor & Liz
Trevor Gibbons, Google Review, Marquis Berkshire, May 2026
Excellent service from start to finish. Dawn helped us find our perfect motorhome. We only had our part ex for a year but needed to upgrade to a four birth. We got a great price for it and are over the moon with the new one. Dawn kept us updated through out the process she’s, very friendly and approachable. Always has time for the customer. I would definitely recommend this company if you’re new to having a motorhome/caravan or upgrading.
Paul Semos, Google Review, Marquis Durham, May 2026
Form our initial visit to our eventual purchase of a used Auto-Sleeper Kingham, the team at Marquis Northants have been brilliant! Especially Kyle! He gave us clear information, didn't rush for us to make decisions and was all round super! Mention also to Wayne for the handover. Thank you! We are able to get on the road again!
Mrs Relph, Marquis Northants, May 2026
Both made the purchase and collection of my Panama P12 a very pleasant experience. From my wife and I first taking an interest, then keeping in touch and simply being helpful. Thanks Colin. Andrew too was friendly and pleasant. My wife and I found not just the routine advice Andrew worked through, but the useful tips and good ideas Andrew suggested. Great. And thanks to all behind these two. We could tell all were aiming to be helpful.
Mr Moore, Marquis South Yorkshire, May 2026
We are in our 3rd year of MH all abroad in Europe, we are so pleased we bought from Martin at Marquis Poole . Honestly we have enjoyed every minute of our 3 months trips away, and the back up team in service are on spectacular!! Thank you Bekki and Harriet for your help during our time away and your always happy smiling faces. When and if we change our MH we shall definitely stick with you at Marquis Poole and also I must thank Terry for keeping an amazing team on the ball. Cheers Guys.
Mr Dawe, Marquis Dorset, May 2026
We recently bought a brand new Benimar motorhome from Marquis motorhomes and caravans (Surrey/Sussex branch). Adil was the sales executive who dealt with us and was great. He understood where we were coming from and was able to source the right motorhome for us. The deal went through with little hassle. However, with regard to the handover we have to congratulate Ben who dealt with the aftersales side brilliantly. He made sure we had no concerns, answered our questions with knowledge and he and Terry delivered the motorhome to our door perfectly. Ben was very courteous at all times, and kept in contact with us throughout the transaction, nothing was too much trouble. We have just returned from our first trip in the Benimar and it lived up to expectation. We are very pleased with our Motorhome and with Marquis for making it happen. Thank you. Paul & Val Hoad
Paul Hoad, Google Review, Marquis Surrey/Sussex, May 2026
Recently purchased our Elddis Motorhome from Marquis Ipswich, The whole experience has been exceptional, Whilst viewing the Motorhomes we were approached by Dene the Sales Person, he was not pushy but very informative about the various models on display. He left us to look around in our own time. We found a Motorhome that we both liked and went to speak with Dene in the sales office, We noticed a couple of small issues with the Motorhome and was advised that they would be sorted during the preparation of the vehicle, a deal was done, deposit left and date set to collect. We were kept fully updated by Dene throughout the process. On the day of collection the handover was completed by Gavin who was very professional and informative throughout. All paperwork was completed prior to our arrival by Dene so the whole process went smoothly and stress free. Thank you Dene, Gavin and the Team at Marquis Suffolk.
Steve Pendergast, Google Review, Marquis Suffolk, May 2026
I am not accustomed to leaving reviews but I must share just how amazing Jason, Neil and Suzie are. Dashing to the Portsmouth ferry, we discovered our habitation water pump had given up the ghost. Looking forward to weeks ahead with no water, we searched the map and detoured to Marquis hoping for any advice they might be able to offer. WOW! Advice?! Without hesitation, these lovely people swung into gear and had our MoHo repaired and us back on the road to the ferry in no time at all. Thank you so much. Note to self: Make sure I keep a note of all the Marquis depots.
Dominic Goble, Google Review, Marquis Surrey/Sussex, May 2026
Simple process from start to finish guided through what you want what you really need with no pressure by the dates team. Hand over day done by Martin very detailed but as he said you will forget most of what I've shown you (and he's right) but don't worry we are only a phone call away to help. As first time motorhome buyers we couldn't recommend the Marquis team enough.
Clive Elliott, Google Review, Marquis Berkshire, May 2026