Customer Reviews

 

 

Our recent Customer Satisfaction Survey results show that 95% of our customers who completed their online aftersales purchase questionnaires have said that they would return to purchase from Marquis again!

 

Here at Marquis we strive to continually deliver a level of service that satisfies our customers.

 

Below are just some of the comments made on our Customer Purchase and Service Questionnaires that we receive back and feedback via the website, Google Reviews and Trust Pilot.

 

If you would like to get in touch to give us any feedback on our website, staff, service levels or products please do not hesitate to tell us about it, click here. 

Click here to view all our Reviews on TrustPilot
Currently Displaying: 1 - 12 of 412 Items
Absolutely exceptional service from all at the dealership. So professional and 100% helpful. Would be a pleasure to recommend them. From sales to eventual handover. Superb... And a big Thank You
Andrew Bristow, Google Review, Marquis Surrey/Sussex, October 2026
Had my Motorhome MOT'd here. Very helpful, knowledgeable staff, in the workshop and Service Desk. Well stocked shop.
Jeromie Wad, Google Review, Marquis Exeter, October 2026
Whilst Marquis Northants did not supply my Elddis Crusader Storm, I took it there for them to replace the panoramic window which had somehow sustained a crack. The replacement of these windows is not an easy job as they are fixed in place with adhesive rather than mechanical fixings. Despite the job taking longer than quoted the replacement was performed very well and professionally. I found all of the staff to be efficient, polite and helpful.
Stephen Farragher, Google Review, Marquis Northants, October 2026
Marquis were great with our caravan. Went the extra mile to solve our damp issue. Would definitely recommend.
Ana & Steve, Google review, Marquis Berkshire, October 2026
Many thanks Shaun and your team. We’ve had a few snags at the start, and a little miscommunication but you all worked hard to deliver and provided a good service. Plus the after sales have been very good. Recommend buying from you
Lee Mallatratt, Google Review, Marquis Exeter, October 2026
I have always found service and sales staff at Marquis Hampshire helpful and friendly, whether it’s for purchase or service. From the valet team through to the branch manager Richard, always made to feel welcome!
Mike Roe, Google Review, Marquis Hampshire, October 2026
We have just put a deposit down on a used caravan. This is the 3rd caravan we have bought from this caravan dealer formally known as Michael Jordon. They have always been and still are very professional and helpful. Our Salesman was Graham who was delightful and just the perfect person to deal with when purchasing a caravan. We couldn’t ask for an easier experience. We are excited and looking forward to collecting it in the coming weeks. Well done Marquis motohomes and caravans !!!
Simon Terr, Google Review, Marquis Surrey/Sussex, October 2026
Very helpful staff . No pushy sales staff but there to help when needed. Good selection of motorhomes and campervans. Would highly recommend buying from here
Jonathan Tinsley, Google Review, Marquis South Yorkshire, October 2026
Brilliant service from James and Bailey at marquis kept me updated on my order super helpful these guys you need to see for van awnings and large section of camper vans and motor homes thanks guys 🤙
Shaun Jones, Google Review, Marquis Exeter, September 2026
These guys are really helpful, just yesterday had a problem called for help they went the extra mile to talk me through the repair. Thanks to Gavin and Gavin.
Doug Norton, Google Review, Marquis Suffolk, October 2026
Really positive buying experience for a first-time motorhome owner - the team were friendly, knowledgable and supportive with great comms. After service has been just brilliant too, really responsive and friendly team.
Emma Jane Hornsby, Google Review, Marquis Berkshire, October 2026
We have just picked up our new to us, first motorhome, and we are delighted! There was no hard sell and we felt they were honest with us. Graham was especially helpful and had great energy! He even came in on his A/L for our handover day just to make sure we were happy. Graham also kept in regular contact throughout and afterwards, which made us feel like valued customers. Paul was great in negotiation’s and was able to find another motorhome for us that was more in our price range and we felt comfortable with. Ben was amazing and so knowledgeable and spent time going over the whole workings inside and out on the handover day. There was an issue with our CRIS documentation/ registration, with our old caravan that we were part exchanging but Chris easily sorted this, despite our panic! It feels like we have bought from a reputable company that has very knowledgeable and helpful staff. I know that they are only a phone call away if we need any help with our motorhome which is very reassuring.
Julie Stonebridge, Google review, Marquis Surrey/Sussex, September 2026