Customer Reviews
Our recent Customer Satisfaction Survey results show that 95% of our customers who completed their online aftersales purchase questionnaires have said that they would return to purchase from Marquis again!
Here at Marquis we strive to continually deliver a level of service that satisfies our customers.
Below are just some of the comments made on our Customer Purchase and Service Questionnaires that we receive back and feedback via the website, Google Reviews and Trust Pilot.
If you would like to get in touch to give us any feedback on our website, staff, service levels or products please do not hesitate to tell us about it, click here.
Click here to view all our Reviews on TrustPilot
Great buying experience from the moment we walked through the gate to the moment we drove away in our new motorhome. we couldn't fault the fantastic process in anyway. Thanks Lee & Ash
Neil Woodley, Google Review, Marquis Berkshire, August 2026
Had a great buying experience with Marquis from start to handover. Phil in sales is very friendly and knowledgeable and always responds quickly to emails. Mike the handover specialist went through everything in detail and is also very knowledgeable and friendly. All in all I would have no hesitation in recommending Marquis Lancashire and all there brilliant team.
Jon Fawcett, Google Review, Marquis Lancashire, August 2026
A very positive experience buying a motorhome and trading in our caravan. Dawn Clark was our contact and she kept us up to date throughout. Excellent, friendly service from Dawn and other colleagues who always ensured that you reived a call back promptly. Delighted with our van, the 3 year warranty is very reassuring and the comprehensive handover was great.
John Campbell, Google Review, Marquis Durham, August 2026
Good experience staff were friendly and helpful from the moment we arrived no hassle no pressure sales
Mel Tilley, Google Review, Marquis Lancashire, August 2026
Great service as usual. Sue is a delight to deal with. Nothing was too much trouble for her and the team.
David Baird, Google Review, Marquis Durham, August 2026
What excellent service . We had no electricity in our motor home on the way down to S. Devon . They tested everything and we needed a new leisure battery which they fitted immediately and we were on our way again, problem fixed. What great service, I wouldn’t hesitate to to go back again. Special thanks to Becky on reception for organising everything with a friendly smile and to Sean for carrying out the work so promptly. I wouldn’t hesitate recommend highly.
Caroline Bier-Allen, Google Review, Marquis Devon (Plymouth) August 2026
We recently picked up our new Benimar, Benivan 122 and we love it. We were shown this van by Phil, as an alternative to the van we were considering, so glad he did. All the staff at Marquis Preston have really looked after us. The handover with Mike was perfect for us, not just a “quick this does this and that does that”, he explained and demonstrated everything we needed to know and he was lovely guy. We wouldn’t hesitate in recommending Marquis Preston, the best dealership in our area by far.
Moira Lalor, Google Review, Marquis Lancashire, August 2026
Great selection of all types of vehicles. Staff very polite and not pushy at all.
Alan James, Google Review, Marquis Surrey/Sussex, August 2026
Habitation check today on van, staff in reception very helpful technicians very professional, thank you Preston Marquis!
Dave Lane, Google Review, Marquis Lancashire, August 2026
Friendly and helpful staff, we didn’t buy the van from here yet they helped me out in an emergency, very grateful to the service team 5⭐️
Susan Noreci, Google Review, Marquis Durham, August 2026
From our first contact with Shaun through the whole process of purchasing our Swift 540 and updates prior to collection. Then the handover with Leah, which was extremely comprehensive, Chris and I were incredibly impressed with the outstanding service we received. We wouldn't hesitate to recommend Marquis and would like to thank Shaun and Leah for all their help and support.
Charlotte Wellington, Google Review, Marquis Exeter, August 2026
Annual caravan service done - great service, no issues
Michael Herring, Google Review, Marquis Surrey/Sussex, August 2026