Customer Reviews

 

 

Our recent Customer Satisfaction Survey results show that 95% of our customers who completed their online aftersales purchase questionnaires have said that they would return to purchase from Marquis again!

 

Here at Marquis we strive to continually deliver a level of service that satisfies our customers.

 

Below are just some of the comments made on our Customer Purchase and Service Questionnaires that we receive back and feedback via the website, Google Reviews and Trust Pilot.

 

If you would like to get in touch to give us any feedback on our website, staff, service levels or products please do not hesitate to tell us about it, click here

Click here to view all our Reviews on TrustPilot
Currently Displaying: 1 - 12 of 312 Items
Amazing service as always.
Kenny, Google Review, Marquis Durham, February 2026
Andy and Tara were extremely helpful in addressing the change of Alde boiler and certainly went the extra mile. Fantastic customer service-many thanks.
Mr Jeanes, Marquis Exeter, February 2026
I have never owned a motorhome before. I contacted their sales team in Gomshall and met up with Graham, one of their Sales Team, who was so friendly and helpful and offered all the advice I needed without any pressure selling. I soon found the right vehicle to purchase.
Mr Lloyd, Marquis Surrey/Sussex, February 2026
Picked up new Benivan yesterday. Colin and team were very professional. Highly recommended thanks.
Ms Woodward, Google Review, Marquis Berkshire
The service team are so helpful and friendly at Preston. Brilliant service, lovely cafe on site, excellent. Thanks Julia.
Julia, Google Review, Marquis Lancashire, February 2026
We finally purchased a Swift Basecamp 2 from mMarquis and we are thrilled. Richard helped us with the purchase of the Basecamp and helped us get set up ready for our first trip, his help and advice were invaluable. The handover was dealt with by Leah. Leah was a delight, so personable and professional. Nothing was too much trouble and she was full of sage advice. What a credit to Marquis. Can’t wait for our first trip to a site. We’ve already booked many. Thank you all at Marquis for a great experience.
Mr Millington, Google Review, Marquis Exeter, February 2026
Following a rear end shunt in my Mileo 243 I needed to source a rubber bung, which was fitted between 2 offside rear body panels. After many days searching online, questioning Benimar Club owners and talking directly to OEMs I drew a blank. This T shaped bung profile was not recognised by anyone. Had the sudden inspiration: why not ask the main agent for Benimar!!! Result. I visited the Marquis Surrey site, explained the issue to Suzanne. She involved her service colleagues and within 5 minutes she was able to produce a sample piece of standard Benimar rubbing strip, which could be trimmed to fit the hole in the bodywork panels. Absolutely brilliant, I so wish I had made Marquis Surrey my first port of call, it would have saved me hours of online queries and telephone calls. First Class performance from Marquis Surrey and Suzanne and the Service Team !!
Mr Grainger, Marquis Surrey/Sussex, February 2026
From helping us choose the Panama at the NEC to after sale Marquis have been amazing. Special call out to Ashley.
Customer, Marquis Berkshire, January 2026
Leah was so helpful and friendly showing us how to use our new caravan,would recommend, thank you.
Ms Lake, Marquis Exeter, January 2026
Bought first camper van with Marquis, no hard sales, friendly and informative, excellent service.
Claire, January 2026
Dawn and Nick give good experience during the purchase of my Mobilvetta K-Yacht 90, but best of all was the deal including nice awning, great part ex deal and good discount on the new one made an excellent deal along with the service.
Mr Bell, Marquis Durham, January 2026
Excellent knowledgeable and friendly staff, great site with plenty of room.
Mr Peel, Google Review, Marquis Surrey/Sussex, January 2026