Customer Reviews
Our recent Customer Satisfaction Survey results show that 95% of our customers who completed their online aftersales purchase questionnaires have said that they would return to purchase from Marquis again!
Here at Marquis we strive to continually deliver a level of service that satisfies our customers.
Below are just some of the comments made on our Customer Purchase and Service Questionnaires that we receive back and feedback via the website, Google Reviews and Trust Pilot.
If you would like to get in touch to give us any feedback on our website, staff, service levels or products please do not hesitate to tell us about it, click here.
Click here to view all our Reviews on TrustPilot
In my honest opinion if you are searching for a motorhome or campervan make Marquis at Birtley your first place to look A* right across the board. We had searched motorhome dealerships closer to home but they were dire in comparison to stock quality and value for money that Marquis offered.
Catherine B, TrustPilot, Marquis Durham, January 2026
Great Team and Service. Service team were excellent and very helpful
Mr Pretty, TrustPilot, January 2026
Absolutely brilliant experience dealing with Colin, part exchanged on a new motorhome l. The process was smooth from start to finish and if you're looking for excellent customer service, I highly recommend contacting the dealership and asking for Colin.
Ms Ahrensmeier, Google Review, Marquis South Yorkshire, January 2026
Dawn the sales person was very professional, friendly and helpful couldn't do enough for us.
Mr Shaw, Marquis Durham (TrustPilot), December 2025
Very helpful, nothing was too much trouble. Knowledgeable with no pressure. Would use again without hesitation.
Mr Everill, Marquis Devon (Plymouth), December 2025
The staff were very friendly and the work done on my caravan was to a good standard and completed on time.
Mr Waites, Marquis Durham (Google Review), December 2025
From first visit to collecting our new Panama P\10E Hybrid, everyone we met at Marquis (Mike, Phil, Richard) have been incredibly helpful, knowledgeable and phenomenal. We know that we have bought a quality van from a quality dealer. Wouldn't hesitate to return and recommend.
Anne Edwards, Marquis Lancashire, December 2025
Very efficient customer service, I’ve been kept well informed whilst my Motorhome was in for repair.
Philip, TrustPilot, December 2025
Impressed with the recent service received from Marquis and the knowledge of the technicians.
Ms Kenward, Google Review, Marquis Surrey/Sussex, December 2025
Jason (Service Manager) was excellent. Friendly and understanding of what was required within a tight timeframe. Work included a shower tray repair, new awning rail and bike carrier. Hats off to the team for the shower tray repair - I just didn't expect such a high standard of craftsmanship. Really pleased. The replacement awning and bike carrier had its own challenges - when is a seemingly straightforward job really straightforward? Again I was more than happy with everything that was done. Summary - work done to high standard and finish promptly
Mr Thompson, TrustPilot, December 2025
We recently had a habitation inspection on our Autotrail. We were impressed at the level of detail the checks went into and a vehicle check was carried out too. We also asked for a quotation for some body repairs which they submitted promptly. All staff we met at drop off and collection were very efficient and knowledgeable. We will use Marquis Berkshire again.
Mr Smith, Marquis Berkshire, December 2025
Ashley from Marquis’ Newbury site was very helpful, accommodating and informative. This is our 3rd motorhome and would highly recommend Marquis Newbury if you’re in the market for a good value camper van or motorhome.
Mr Tanner, Marquis Berkshire, December 2025