Customer Reviews

Friendly and helpful staff, we didn’t buy the van from here yet they helped me out in an emergency, very grateful to the service team 5⭐️

From our first contact with Shaun through the whole process of purchasing our Swift 540 and updates prior to collection. Then the handover with Leah, which was extremely comprehensive, Chris and I were incredibly impressed with the outstanding service we received. We wouldn't hesitate to recommend Marquis and would like to thank Shaun and Leah for all their help and support.

Annual caravan service done - great service, no issues

What a fantastic team! Very professional honest and extremely patient, we had plenty of time to view the Motorhomes didn’t feel rushed all questions answered in a friendly honest manner. The handover was very informative and tips and advice given to make our transition from caravan to motorhome less daunting.

Outstanding customer service from Marquis Lancashire. Had a recent handover with Mike and the process was thorough and covered every aspect of the motorhome. We were able to video parts that we’d need to revisit at a later date and this was encouraged by Mike who was so helpful on the day. We are new to motorhoming and had a great deal of apprehension about going away for the first time but the handover at Marquis put all those worries out of our mind. Alan, Mike and Diane and the rest of the team at Marquis have been fantastic throughout. Thanks John and Gillian.

Following a recent habitation service I was concerned about a few issues but the service team dealt with them very positively leaving us extremely satisfied with the service provided.

Excellent service from beginning to end, I had loads and loads of questions to ask as was our first time buying a Motorhome and Martin dealt with them all and in a timely manner too. The handover from Leah was also excellent and gave us plenty of time to ask questions and also video parts of the handover i.e. when explaining how the equipment worked. I mustn’t forget Andrew the manager who initially took my call, and arranged for me to speak to Martin, I had loads of questions for him too and all were answered. Thank you very much for a great experience and I would highly recommend Marquis to anyone.

Friendly staff. Suzie very helpful

Came camping then realised we had left the cool box plug at home not good when it's hot tried 3 places then tried here and had a fantastic well 2 fantastic staff searching the warehouse for us and both came with plugs. Have it to us. Se well good guys great team work.

Superb service. We bought a campervan and, before our first holiday, we tried the pop up roof which didn’t work. We were travelling the next day but Marquis (shout out to Ben and Jimi) saved the day. Jimi, the workshop manager, needed to order new gas struts but still found a way for us to enjoy our holiday by giving us a temporary (shorter) strut from another vehicle and the tools we needed to reinstall the non-working strut for safe travel. Really impressive! Thank you.

Yesterday, Andy’s team at Tewkesbury, resolved a two year-old issue with our satnav in our Benimar T481. Hoorah! Many thanks to Alvin for his technical prowess and Aimee for her warm welcome.

We purchased our new motorhome from the NEC, staff there were great & very informative & this service continued throughout our process. Neil has been amazing & most helpful with nothing being too much trouble. Also a shout out to Colin who we have dealt with too. You are both a credit to the company. 5 star service so far & hoping this continues.