Customer Reviews

 

 

Our recent Customer Satisfaction Survey results show that 95% of our customers who completed their online aftersales purchase questionnaires have said that they would return to purchase from Marquis again!

 

Here at Marquis we strive to continually deliver a level of service that satisfies our customers.

 

Below are just some of the comments made on our Customer Purchase and Service Questionnaires that we receive back and feedback via the website, Google Reviews and Trust Pilot.

 

If you would like to get in touch to give us any feedback on our website, staff, service levels or products please do not hesitate to tell us about it, click here

Click here to view all our Reviews on TrustPilot
Currently Displaying: 1 - 12 of 372 Items
We bought a Bailey Unicorn caravan from Marquis Exeter this spring and were absolutely delighted with the sales, delivery and after sales service. Absolute professionalism, great communication and good value. A special mention for the salesman, Martin, who saw the process through from beginning to end and Jason, the manager who was so helpful. Highly recommended!
Adrian Forster, Google Review, Marquis Exeter, July 2026
We have just purchased a new campervan from the Exeter branch. From day 1 just going for a look around right through to handover the service from Shaun and Leah has been great. There was no hard sell , left alone to browse all the different motorhomes and campervans. Shaun was very knowledgeable and easy to chat too. All our questions were answered and nothing was too much trouble. Communication throughout has been good kept up to date with everything. Leah did our handover. Nice welcoming sign, talked through all the features. Thouroughly good service and all staff happy and cheerful throughout. From 2 happy campers. 😊
Julie Salt, Google Review, Marquis Exeter, July 2026
Fantastic experience buying our lovely caravan from Marquis. Martin in sales was great and Leah did a brilliant job of the handover on a ridiculously hot day. We phoned up with a minor issue a few days after and it was sorted with no hassle thanks to Tina and Bailey and a great technician whose name I didnt get, sorry. Everyone we came into contact with at Marquis has been helpful, knowledgeable and switched on. We can't imagine that we will ever use anyone else for sales or service, in fact for any planned work we will be travelling back to Exeter. Definitely wholeheartedly recommend Exeter Marquis. Thank you all.
Sara Mcgregor, Google Review, Marquis Exeter, July 2026
We bought our first motorhome last month from Marquis Lancashire after visiting their show. The service we received from Mike at both the test drive and the handover was brilliant. He helped us with a few minor snagging issues prior to final purchase. The handover was extensive and not rushed. Being our first motorhome there was an element of trepidation but Mike put us at ease and talked to us in plain terms about setting up. He took time to go over things again when we asked and advised us when to do videos of the handover process for future reference. This has subsequently proved very helpful. We have been out twice so far and are thoroughly enjoying our new Benimar 413 thanks to Mike and the rest of the team at Preston for their excellent service.
David Hurst, Google Review, Marquis Lancashire, July 2026
The team could not have been more helpful in assisting me. Thanks Shaun, Becky and Mark!
Chris Moore, Google Review, Marquis Devon (Plymouth), July 2026
A very professional, hassle free purchase from the moment we enquired about a trade in price for our van to exchanging for our new one at Marquis Newbury. We were dealt with by Ashley, but both times we visited all the staff were incredibly sociable and very friendly. A very nice handover process before driving away. Would definitely buy from again based on our experience.
Peter Dowling, Google Review, Marquis Berkshire, July 2026
All the staff at Marquis are very welcoming and friendly. The work carried out for us is and always has been excellent, we highly recommend Marquis to anyone who is looking for a reliable and competitive company.
Cliff Stacey, Google Review, Marquis South Yorkshire, July 2026
Just hassle free. Friendly service.
Tim Brown, Google Review, Marquis Northants, June 2026
Fantastic handover, everyone was very professional and couldn't do enough for us. Special shout out to Bailey and Andy - great stuff Gents.
Owen Gudge, Google Review, Marquis Exeter, June 2026
Visited today and staff are very helpful without being pushy, a big 👍 for Martin, very much appreciated his commitment. Irregardless of whether we buy or not, I'm happy to say, give them a try.
Paul Hallewell, Google Review, Marquis Dorset, June 2026
Received brilliant service from Karen, lots of helpful information and very professional throughout. Also the rest of the team involved with our caravan purchase were amazing. Would highly recommend. Thank you
Janette Lee, Google Review, Marquis Durham, June 2026
We recently purchased an Expedition 68 from Marquis. From start to finish from the manager to the sales team, everyone was so friendly and very helpful. David our salesman was always there to help with any question's we had, he always returned our phone calls promptly. The handover was very thorough. If you're looking to purchase a motorhome from anywhere look no further than Marquis. We are very pleased with our new van. Dave & Carol.
Carol Armitt, Google Review, Marquis Durham, June 2026