Customer Reviews

 

 

Our recent Customer Satisfaction Survey results show that 95% of our customers who completed their online aftersales purchase questionnaires have said that they would return to purchase from Marquis again!

 

Here at Marquis we strive to continually deliver a level of service that satisfies our customers.

 

Below are just some of the comments made on our Customer Purchase and Service Questionnaires that we receive back and feedback via the website, Google Reviews and Trust Pilot.

 

If you would like to get in touch to give us any feedback on our website, staff, service levels or products please do not hesitate to tell us about it, click here. 

Click here to view all our Reviews on TrustPilot
Currently Displaying: 1 - 12 of 422 Items
We had to take our motorhome in to Marquis Preston today due to an electrical issue. Diane was super friendly and helpful from the initial phone call to book in, booking us in and explaining what was found. Ben quickly found the problem and fixed it. All done within the hour! Everyone we spoke to was friendly and helpful. Very grateful for them all making it a quick and easy experience.
Claire Baker, Google Review, Marquis Lancashire, November 2026
WOW, special mention to Dave and Mike, both gentlemen went over and above what I would have expected, and made purchasing our motorhome and the handover a breeze and a pleasure, I would highly recommend Marquis at Preston 110 percent. What an absolute pleasure from beginning to end. THANKYOU
Dean Evans, Google Review, Marquis Lancashire, November 2026
A big thank you to Katie for managing to source, and supply, a part I needed at very short notice. She kept informed at every stage of the requisition process, which was reassuring, including a telephone call the minute it arrived. Thank you Katie and Marquis, your help was appreciated and we can continue on our travels with peace of mind
Paul Chadwick, Google Review, Marquis Suffolk, November 2026
Brilliant service. Brilliant choices. Professional and friendly.
Kim Spencer Primic, Google Review, Marquis Suffolk, November 2026
We recently collected our very first motorhome, and the entire journey with Marquis Leisure has been exceptional from start to finish. It began with our initial visit to the Ivybridge branch, where the dedicated help and warm welcome from all the staff immediately set us at ease. That positive experience led to meeting up with the team at the NEC Motorhome and Caravan Show, where Chris put together a fantastic deal for us and secured our purchase. A huge thank you to Chris and Will for their fantastic customer support throughout the process. Collection day yesterday was equally impressive — Richard delivered a remarkably patient, thorough, and comprehensive handover, ensuring we were completely comfortable with everything before driving away. Buying your first motorhome can feel daunting, but the professionalism and care shown by the entire Marquis team made it an absolute pleasure. Highly recommended!
Ian Cocklin, Google Review, Marquis Devon (Plymouth), November 2026
Brilliant sales and handover service from Dave and Mike at Marquis Preston. Dave was very helpful through the purchase process and was always on hand to answer questions, not only about the van but more broadly about insurance, tracking systems, TVs, good sites, and loads of really useful tips. On collection, Mike spent nearly 2 hours with us giving us a really comprehensive walk through of everything we needed to know about the van during the handover. He suggested we film him giving the demo, which was such a great idea as there was so much to take in, as we are new to this. Mike clearly had a wealth of experience and was incredibly patient and thorough. The way he went through everything was very logical and structured and communicated clearly. He gave us a lot of confidence in taking our van out for our first trip. Looking forward to making our first trip. I'm hoping our experience with after sales is just as good.
Stephen Williams, Google Review, Marquis Lancashire, October 2026
We were looking for our 11th motorhome, and had narrowed it down to a couple of Benimar models, which are exclusive available from Marquis group. On our first visit I expected a keen sales presence but we were given space and time to look around at our own pace. When we needed help, for example unlocking some motorhomes, we received excellent service from Chris and his team. Graham was given the task of negotiating our sale, we are industry experts, and Graham was the perfect choice. The handover given by John was informative and well structured.
Late Red, Google Review, Marquis Surrey/Sussex, October 2026
We would highly recommend Marquis For purchasing a motorhome and any ongoing servicing. An extremely friendly and efficient team.
Nicola Johnson, Google Review, Marquis Surrey/Sussex, October 2026
Absolutely Exceptional!! From point of sale too the amazing lady’s in service, we would not go anywhere else for another motorhome, thank you all !!!
Alan Dawe, Google Review, Marquis Dorset, October 2026
We had to take our motorhome in to Marquis Preston today due to an electrical issue. Diane was super friendly and helpful from the initial phone call to book in, booking us in and explaining what was found. Ben quickly found the problem and fixed it. All done within the hour! Everyone we spoke to was friendly and helpful. Very grateful for them all making it a quick and easy experience.
Claire Baker, Google Review, Marquis Lancashire, October 2026
Absolutely exceptional service from all at the dealership. So professional and 100% helpful. Would be a pleasure to recommend them. From sales to eventual handover. Superb... And a big Thank You
Andrew Bristow, Google Review, Marquis Surrey/Sussex, October 2026
Had my Motorhome MOT'd here. Very helpful, knowledgeable staff, in the workshop and Service Desk. Well stocked shop.
Jeromie Wad, Google Review, Marquis Exeter, October 2026