Customer Reviews
Our recent Customer Satisfaction Survey results show that 95% of our customers who completed their online aftersales purchase questionnaires have said that they would return to purchase from Marquis again!
Here at Marquis we strive to continually deliver a level of service that satisfies our customers.
Below are just some of the comments made on our Customer Purchase and Service Questionnaires that we receive back and feedback via the website, Google Reviews and Trust Pilot.
If you would like to get in touch to give us any feedback on our website, staff, service levels or products please do not hesitate to tell us about it, click here.
Just wanted to say a big thank you to yourself and the rest of the staff at Tewksbury, the whole experience from seeing you at the show until collection of the motorhome was fantastic and very professional. I would certainly have no hesitation in using Marquis again and especially the Tewkesbury branch. Look forward to seeing you again.
Blue Cundliffe, Marquis Gloucestershire, March 2022
Salesman Bob is great, so helpful.
Mrs Vanbeirendonck, Marquis Sussex, March 2022
This was our 4th purchase from Marquis - staff so friendly.
Mrs Wise, Marquis Durham, March 2022
An excellent team.
Mr & Mrs Durrant, Marquis Devon, February 2022
Alan and his team looked after us very well and did all they could to meet our high expectation.
We were very pleased with all aspects of service from our first phone call to enquire if and automatic Auto-Sleepers was available to handover. There were minor issues along the way but we were kept informed and reassured thanks to Alan and his team.
Miss McGinley, Marquis Lancashire, February 2022
Great unpressurised service from Marquis sales staff to source a suitable caravan - which eventually came up with just what we wanted.
Subsequent payment and handover was very professional. The video handover was very useful and probably more useful than the old physical handover demo. Keep up the good work.
Mr & Mrs Anderson-Taylor, Marquis Suffolk, February 2022
The people in Exeter have been very polite and helpful. Good customer service and resolving issues. The service team have been excellent and our handover excellent too.
Mr & Mrs Lawson, Marquis Exeter, February 2022
All staff helpful 100% and beyond.
No complaints (other than minor issues) of vehicle, staff and all their help - first class, friendly service.
Vehicle is the best we have purchased and a pleasure to live and drive in!
Mr Ayrey, Marquis Sussex, February 2022
Workshop staff and admin always helpful and pleasant to deal with.
We have always found dealing with Lower Upham to be a pleasant experience. LONG MAY IT CONTINUE!
Mr & Mrs Phillips, Marquis Hampshire, February 2022
I am completely thrilled with my purchase. Your sales team were impeccable and in particular I would like to "SHOUT OUT" Steven, Danny and Nathan who all provided outstanding service.
Mr Harmsworth, Marquis Devon, February 2022
Good delivery demo though I had to pick up on a weekend. We went to look at a specific motorhome, there wasn't much else in stock but that is the current market situation.
Salesperson was very good, not pushy and has since followed up after purchase. Purchase process was smooth and simple.
Mr & Mrs Boyes, Marquis Surrey, February 2022
Nick and the rest of the staff were extremely professional, approachable and we were kept up to date with phone calls and any queries were quickly dealt with.
We would have no hesitation in recommending Marquis Durham.
Mr Francis, Marquis Durham, February 2022
Terry at Poole branch has been outstanding. Plus the warranty work was completed by the service team with no fuss.
Mr Morrison, Marquis Dorset, February 2022
The team have been very helpful at every stage and appear 100% customer focused. The end to end buying and collection process was enjoyable and stress free. Thank you!
Mr & Mrs Leitch, Marquis Sussex, February 2022
We are very happy with the service we have had from the Marquis staff.
Mr & Mrs Dolan, Marquis Durham, February 2022
Luke superb - no issues really.
Minor niggle sorted very quickly.
Mr Stephenson, Marquis Suffolk, January 2022
We have used Marquis many times over the past 22 years and hope to continue to do so.
Mr Tayler, Marquis Dorset, January 2022
No pressure sales team which feels good. Always happy to help when we have been to the Northampton office.
Mr & Mrs Connelly, Marquis Northants. January 2022
The whole experience of buying our motorhome was a trouble free and enjoyable experience thanks to Ron and his team.
Mr Speirs, Marquis Northants. December 2021
Rob was excellent at explaining everything as we were new to owning a motorhome and updating us on the purchase as we went along.
Mr Davidson, Marquis Sussex, December 2021
Excellent dealership well worth travelling to from Preston from Staffordshire
Mr Preston, Marquis Lancashire, December 2021
Very pleased with my motorhome and all your staff are excellent. Staff helped us throughout all paperwork making life so much easier. All vehicles are in showroom condition.
Just a big thank you to all your staff, so friendly, polite. They work together like a well oiled engine, you would think they were one big happy family.
Ms Simons, Marquis Devon, December 2021
Sales staff give a very personal approach which makes the experience far better, particularly Mark who is an asset to the company.
Mr Bragg, Marquis Durham, December 2021
In the past we have purchased 5 motorhomes from Marquis at Lee Mill, Plymouth and have been very happy with the service. This is our first caravan and the first time we have dealt with the Exeter depot and are very happy, will use them again. The staff were very polite, helpful and knowledgeable, Shaun at Exeter was outstanding with customer courtesy - a credit to Marquis.
Mr & Mrs Ozanne, Marquis Exeter, December 2021