Customer Reviews
Our recent Customer Satisfaction Survey results show that 95% of our customers who completed their online aftersales purchase questionnaires have said that they would return to purchase from Marquis again!
Here at Marquis we strive to continually deliver a level of service that satisfies our customers.
Below are just some of the comments made on our Customer Purchase and Service Questionnaires that we receive back and feedback via the website, Google Reviews and Trust Pilot.
If you would like to get in touch to give us any feedback on our website, staff, service levels or products please do not hesitate to tell us about it, click here.
Stephen from your Berkshire Branch was exceptional in planning, keeping us informed and assisting us with our first motorhome purchase. Nothing was too much trouble and we were made to feel very welcome without any sales pressure being applied. You see a lot of negative feedback on Social Media about motorhome dealers and the lack of customer service. I can honestly say this was not our experience with Stephen and Marquis.
Mr Parker, Marquis Berkshire, September 2021
Our salesman Lee was a pleasure to deal with and a credit to Marquis. He explained everything comprehensively and worked very hard to ensure that we were happy, maintaining contact throughout the purchase process. He is a genuinely nice guy whose patience and diligence is much appreciated. He alone would be reason for us to return to Marquis Durham. Lee cannot be praised enough and Phil should also be recognised for his helpful and comprehensive walk through on the caravan's operation. Thank you Marquis.
Mr & Mrs Parker, Marquis Durham, September 2021
Dave was a credit to Marquis Leisure, great advice, listened to what we wanted and sorted the rest. Prior to our visit we had looked at motorhomes at a nearby competitor. The sales team were poor at best, thankfully we then came to Marquis Leisure who showed us how it should be done. Thank you.
Mr & Mrs Deemer, Marquis Lancashire, September 2021
Really pleased with purchase. Handover and cleanliness very good.
Mrs May, Marquis South Yorkshire, September 2021
Very friendly staff. Saleman outstanding and very helpful
Mr Crawford, Marquis Durham, September 2021
Handover and explanation of the details of the motorhome were excellent.
Mr Patterson, Marquis Hampshire, August 2021
Always had professional, courteous service from Karen.
Mr Bone, Marquis Durham, August 2021
From sales through to handover impeccable. No need to improve, just carry on doing the same.
Mr Jewell, Marquis Lancashire, August 2021
The greetings, courtesy and demonstration of our motorhome was a credit to your Company. The staff at Marquis Devon, Lee Mill were outstanding.
Mr Stokes, Marquis Devon, August 2021
I wish to thank David and Nick for their help and patience in answering my questions.
Mr Bingham, Marquis Durham, August 2021
Totally satisfied. on first trip away we were amazed at finding aspects of the motorhome which we didn't realise were there. We cannot fault the service provided by Rob who was happy to tolerate our continual changes of mind in order to satisfy our requirements.
Mr Glover, Marquis Sussex, July 2021
Mark did an excellent job, showed us the motorhome and then organised a visit to another show room so we could compare against different style - not pushy, just extremely helpful.
Mr & Mrs Townsend, Marquis Northants. July 2021