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Freephone: 0800 026 7777

Open Now: 9:00am - 5:00pm

Please call before travelling Buy Collect and Service
Please call before travelling


Customer Reviews

We don't need to make these up – our customers tell us straight how they feel about our service. These are just some of the comments made on our Customer Purchase and Service Questionnaires that we receive back and feedback via the website.

Displaying 25 of 77 Items
  • Overall it was a most pleasant experience dealing with Jonathan in sales who I found to be helpful, humorous, friendly and knowledgeable. Steve was also very helpful and polite at handover. Nothing was too much trouble for him and he answered all my queries after taking delivery. Sally in reception and Martin in service were also polite and helpful.
    Mr Jones, Marquis Gloucestershire, September 2020
  • Really pleased with our caravan. Very grateful for excellent service on collection day.
    Mr & Mrs Corker, Marquis Suffolk, September 2020
  • Nathan was extremely helpful as we're 1st time buyers. Very pleased with Caravelair Autares 335 as it was always our plan to purchase a 2-berth lightweight caravan. Nathan helped us understand the van and issues of caravanning. Thanks.
    Mr Douglass, Marquis Devon, September 2020
  • We found Lee very helpful, patient and knowledgeable. We found the whole experience in purchasing our caravan very pleasurable and would certainly buy from you again in the future.
    Mrs Hetherington, Marquis Durham, August 2020
  • Very well looked after by Steve at Ipswich branch - Thanks Steve.
    Mr Meara, Marquis Suffolk, August 2020
  • We very much liked Bronwyn who was very helpful with our part exchange.
    Mr & Mrs Mills, Marquis Sussex, August 2020
  • Just could not be a better service, can't fault them, good as it gets.
    Mr McKinnon, Marquis Durham, August 2020
  • I would like to thank the staff at Marquis Sussex for their help when purchasing our caravan. They were lovely throughout and at a difficult time.
    Mrs Neill, Marquis Sussex, August 2020
  • The salesman Steve was very knowledgeable, understood our requirements. He wasn't pushy and allowed us plenty of time on our own to browse. Overall we were happy with the final deal.
    Mr Maloney, Marquis Lancashire, August 2020
  • Extremely helpful and accommodating in all aspects of the transaction and delivery. All staff at the branch always cheerful and helpful - even laughed at my dad's jokes!
    Mr Knapman, Marquis Devon, August 2020
  • Nice, smooth and well presented handover of our secondhand caravan. Will recommend you.
    Mr Hutton, Marquis Dorset, August 2020
  • Staff always helpful, friendly and flexible, and go above and beyond.
    Miss Dickenson, Marquis Devon July 2020
  • Our first motorhome and there was so much to take in! Understood as much as we could, but the friendly and knowledgeable support of the sales and handover team plus a willingness to answer post purchase questions was really appreciated. Rob was fantastic to deal with and helped us though choosing a van that fitted exactly with our requirements as well as using his knowledge and experience to answer the many questions of new motorhome purchasers. People at your Sussex depot made the whole process an enjoyable and exciting one. A good sales experience which can be a rare thing nowadays.
    Mr Powell, Marquis Sussex, July 2020
  • I was very happy with the handover process considering it was the first one carried out since re-opening after COVID-19. Nick & Phil made me feel reassured and safe, although it wasn't the handover experience we had planned before COVID, it was still an enjoyable experience.
    Mr Cunningham, Marquis Durham, July 2020
  • Gary & Nathan were excellent when providing the sales service. They did everything they said they were going to do and more. Richard also gave us a great handover and said just to call if I need any help. So far 5 star service!!
    Mr & Mrs Beale, Marquis Devon, July 2020
  • Karen was outstanding in the service she offered.
    Mr & Mrs Bunch, Marquis Durham, July 2020
  • The handover was absolutely brilliant, 4th motorhome - best by a mile. The whole experience was a pleasure. Our last new van in 2014 was a complete shambles - this couldn't have been more different if you tried. I absolutely recommend the Marquis experience - it was that good. From a 21 year ownership of motorhomes (4 new).
    Mr Thornber, Marquis Lancashire, July 2020
  • Fantastic service, staff outstanding especially handover.
    Mr Shimwell, Marquis Exeter, July 2020
  • Overall very satisfied, looking forward to getting out in it as I'm a first time owner of a motorhome.
    Mr & Mrs Lincoln, Marquis Durham, July 2020
  • Always pleasant, professional and experienced service team....always reassuring. Highly recommended and after sales service from Mike and his team we have found to be excellent.
    Mr Kane, Marquis Devon, June 2020
  • Excellent service and communication at all times.
    Mr & Mrs Payne, Marquis Durham, June 2020
  • We are very happy with the service and help we are getting from Marquis Leisure.
    Mr Oldham, Marquis Lancashire, June 2020
  • Ed was excellent throughout. Couldn't do enough and kept his word on everything promised. Also the follow up email was really pleasant.
    Mr & Mrs Dakin, Marquis Sussex, June 2020
  • Jamie is awesome and a superb ambassador for Marquis. Really just keep going the way you are. We will only deal with Jamie going forward as we are totally happy with him. He's honest and uber reliable and we like that in a customer facing role. We can't wait ton try our caravan out. Thank you.
    Mr Stansfield, Marquis Surrey, June 2020
  • We liked the way the salesman John allowed us time on our own to view the motorhome, not putting any pressure on us for a sale.
    Mr Lomas, Marquis Gloucestershire, June 2020
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