Best handover we have ever received. Great job in explaining the vehicle.

Thanks to all in dealing with the problem I had with the water pump in my campervan - the problem was identified quickly and a new pump fitted within a short period of time - excellent service .

We received great service from beginning to end. We were looked after by Daren, such a good man to deal with. He listened to what we wanted and found us the perfect van. We really couldn't be happier. Thank you.

Staff very efficient and helpful. Martin conducted the sale excellently and very helpful.

Our motorhome recently went in for Habitation, some warranty work and few extras. We were extremely happy with the service and work. Especially with the communication from Jimi who went above and beyond to assist us with some works.

I am very pleased with all your staff at Southampton especially Keith. Kept us informed all the way to the delivery of our Auto-Sleepers Kingham. Many Thanks.

Amy Stone at Service Reception was very personable and efficient throughout delivery and collection. I also spoke to Charlotte on the phone to check progress and she too was very helpful and customer focused. The paperwork was comprehensive and detailed recording the work and checks carried out. I really appreciate the external clean, especially the roof, which accumulates moss at home during the winter. Many thanks Marquis!

Wonderful staff, very accommodating and helpful. Explains all the work in detail.

Diane could not have been friendlier or more helpful. Booked us in and handled our aftersales questions. As we live so far away, we could not empty our van as we had to spend a few nights on the road. Diane allowed us to store our boxes in the office while our habitation check was carried out. We were delighted with the service and Diane was a credit to Marquis! Many thanks Diane

Our service was prebooked when we bought our new van from Marquis in 2024. Received several email reminders ahead of the appointed date and was able to drop off a day early as it was more convenient for me. On collection everything was clearly explained and next years service booked. Met the technician who carried out the service, very friendly and confidence inspiring. 5 star service all round.

I have been a loyal customer with Marquis Suffolk for many years, they’ve always been spot on with identifying and sorting any problems. On this occasion, my freezer was causing problems, that problem came to light a couple of weeks before my departure on a 3 month EU trek. I was concerned I might have to delay or cancel. Steve in service, and Gavin in the workshop went above and beyond, the problem PCB had to be replaced, a new part was sourced, and replaced without any fuss or ado... I was informed that my trip would go ahead whatever, Gavin was planning to borrow a part from another van if necessary... I’ve experienced this high level of service from Steve and co on a few occasions. I’m pleased to say that I’m highly impressed with their level of care... I’m typing this from a site in Breda, now well into my trek. I spoke to a potential customer in their yard, he asked me what I thought of the branch... I explained that I travel 80 miles way to experience such service. Well Done Marquis Suffolk

I found all the team very helpful especially Guy and Harvey it was a pleasure to shop with you

Cannot praise the service enough. The team were extremely flexible regarding booking the vehicle in for repairs and remaining open for me to collect the vehicle when the work was completed.

Ashley, Martin and the team at Marquis Berkshire were brilliant from start to finish with our trade and purchase of our motorhome. We didn’t feel rushed at all and they answered all the questions we had. Thank you so much

We had a really positive experience when purchasing our 1st Motorhome with Marquis. Guy was friendly, knowledgeable and made us feel at ease throughout the buying process and Ben was informative and helpful when showing us around our new purchase on pickup day.

Very quick efficient check in/drop handles by Nicola. All the work completed on time and to an exacting standard. Thank you once again to all at Marquis Motorhomes

Always polite and nothing is too much trouble. We are always greeted, by name, when we arrive. This gives a great personal feel to our visit

Both guys were fantastic with a charger problem I had. The whole team was very accommodating at short notice and extremely helpful. I won’t hesitate to recommend Marquis to other caravanners in my travels.

Great friendly and very professional service! On the handover I found it to be very thorough, very in depth and informative! Nothing was too much to ask…thank you and look forward to the start of our new venture!

We liked a caravan we saw on the website, we requested a call back to confirm it was in Exeter, this was actioned at 10 am the next morning. We went to see the caravan and from start to finish Richard was very helpful and professional, answering any questions we had, nothing was too much trouble. We bought the caravan. We had a call from Leah to confirm the collection day 2 days prior, and a chance to ask any more questions which might have arisen. On the day of collection Leah went through everything very professionally with a friendly and patient nature, I felt I could ask any question no matter how small. All in all a very pleasant well oiled experience. Well done team Marquis.

We love our new motorhome and where more than happy with the staff at Durham. They were all more than helpful.

As ever staff at Marquis Durham go above and beyond when providing service.

First class service from a company that actually cares about their customers

Amazing service during our annual caravan inspection. The team at Marquis Ipswich made me feel welcome and valued as a customer; they answered all of my questions and addressed all of the minor issues I had concerns about, giving me confidence in the work undertaken. They even helped me fit the front tow cover when collecting the van afterwards, always a difficult job if working alone. Great friendly service from a team that makes the effort and goes out of their way to ensure customer satisfaction. Already booked for next year, I will be back!

Great service from Marquis Birtley. Second time we have bought a used motorhome from Marquis and yet again great service from Karen. We were kept informed of progress as motorhome was prepared for collection. All jobs we asked to be done were completed and to great standard. Aftercare good too . Telephone call answered some issues we had.

Caravan still under warranty and they fixed an issue with no hassle in an efficient way. Great customer service and thanks to Steve and Scott at the Suffolk branch.

Having had a few Motorhomes and campers and were treated very good each time very professional and friendly never a problem if you pop in always ready to help and a cup of coffee 😊

We would like to thank Martin for his help in resolving our hot water dump valve in our motorhome. He went above and beyond to get this sorted and we would like to thank him by getting this message noticed. A quick mention to Matt in service and the drivers who picked up and returned our motorhome safely. Please make sure Martin receives this message. Thank you very much.

We would like to thank the whole team at Marquis Motorhomes Berkshire especially Martin and Ashley for the exceptional service they provided to us in the final selection and handover of our Auto-Sleeper Kingham Campervan. They went to great lengths to ensure we where happy with our choice and provided some great tips on how to enhance our overall touring experience. They even called up the following day to see how we got on getting home on our first solo journey - great Customer Care. We are looking forward to the first of many adventure both near and far. Many thanks.

Colin was a great help in taking me through the trading in of my old motorhome and purchasing of my new motorhome. Friendly and competent service. Nothing was too much trouble. The service and sales staff are all very helpful at the South Yorkshire Branch. Thank you

We would like to thank Marquis Motorhomes Poole, especially Vicky and Phil. Vicky for all her help the day we came to look at motorhomes. Firstly, asking us all the right questions, what size of van, how many berths and the layout preference. She spent a long time showing us a variety of vans that might suit our needs. The final van we looked at was the Auto Sleeper Nuevo EK Plus. As soon as we looked inside, we fell in love with it. Vicky then went on line and found us the model we loved, and a deposit secured our van that day. Phil was excellent on the hand over day. Thoroughly going through every detail. So thank you both. We are now looking forward to many new adventures. Both holidays and day trips in our beautiful motorhome. Our home from home on wheels. Regards, Mr and Mrs van den Braak and our Working Cocker Spaniel Ash, who loves the motorhome life as much as we do.

My wife and I decided to attend Marquis Leisure at Preston to view motorhomes and enquire about part exchange for a newer model. After discussions with Phil in sales, we were offered a good deal for part exchange on an Auto-Sleeper Broadway. During the conversation I mentioned that I was awaiting a spare rear light bumper as I'd accidently reversed into my stepson's car, thus resulting in a £650 bill to have it repaired at another garage. I had put a deposit down of £230 until the part arrived and then had to pay the remainder once the work was completed. I asked them in order to progress the exchange, would they be prepared to take over the remaining work and I will pay them the outstanding £420. They asked me to pick up the part when it arrives, bring it over to them and they will repair it FREE, thus saving me £420 (in fact we used the money to pay the tax on the new motorhome)! We were then booked in to have a handover 2 weeks later with Mike Keating - Handover Specialist. We had the handover on Friday 15th November 2024 lasting approx 2.5hrs. I must stress the actual handover specialist Mike was absolutely spot on. Very knowledgeable, knew his stuff, great laugh, superb company and very diligent. He gave us his contact details in case we were unsure about any of the workings of the motorhome and told us to ring him anytime in the future. The whole process was flawless, outstanding customer service, (apart from the brew making ha ha). They even introduced us to the service team as we booked in our habitation check for next year. I can't applaud this company (Preston branch) enough. Very professional and a pleasure to do business with them. So a special thank you to all the team who engaged with us and a big thank you especially to Phil and Mike for excellent customer service and a quick thanks to Richard also. Cheers all!

Very good communication throughout. Best handover we have ever had. Thank you guys for all your help.

We would like to thank Colin for his expert and professional dealings with us buying our new motorhome. He was most helpful and polite in every step of the sale. He is a credit to the company and we would have no doubt in recommending Marquis to anyone looking for a motorhome or caravan.

The journey home was good and we noticed appreciably quieter than the previous van.. As to the hand over, we have never had a hand over quite like this it’s always been in a car park. We really appreciated the extra trouble you go to at Marquis to make the experience special, and to show the van in its best possible light. Wayne was very knowledgeable and helpful; it was only a shame we didn’t get to see you on the day as we would have liked to thank you again in person for your help in the process. We are very happy with the service from you all at Marquis and wouldn’t hesitate to recommend you in the future

Bought our Auto -Sleeper Campervan from Marquis Preston, plain sailing all the way from purchase to delivery, we had to wait longer than expected but Richard (our contact from Marquis) managed to push it along, he was fab and knows how to look after his customers, always regular updates and good communication, all the staff have been very pleasant and ready to help. We are very happy with our choice of campervan there have been a few challenges with getting used to the new systems but I’m sure if there is a problem the team at Marquis would be ready to help, we will definitely go back when we are ready for camper number 7

My family and I are delighted with the service we received from Shaun and Leah at Marquis, and would recommend anyone considering buying a caravan (or motorhome) to pay them a visit. Keep up the good work, guys.

Just wanted to send our thanks for the way that you have handled the purchase of our new Coachman caravan. We previously enjoyed motorhome holidays but a change in circumstances meant a caravan would be a better option for us. We were a bit apprehensive about making this move but with your help the transition to a caravan has gone very well. With your proactive approach you were always able to find a way around any issues and never got fed up with our many questions. You have provided excellent customer service which has made our dealings with Marquis a pleasant experience. Thanks again!

We were delighted with the service we received from Marquis in Preston when we ordered our Mobilvetta K Yacht 90. Dave was really helpful and we sorted our purchase and trade in on our way home to Scotland from the Birmingham motorhome show. The motorhome came with air conditioning, roll out awning and bike rack, a great bonus. We were given regular updates on the expected delivery and were able to plan for our swap over date. Before the handover, we brought our trade in motorhome down for a full inspection. This was completed quickly and we relaxed in the customer area while it was carried out. On swap over day, we had a booked slot and were given a really comprehensive handover, all features were explained and we felt confident that we understood every element of the motorhome. Marquis booked us into a local campsite to let us check that everything was working and to give us the opportunity to return if we did not know how anything worked. Thanks to the handover, this was not a problem. We were given plenty of time to move the contents of our old motorhome to our new one, we were not rushed and all the staff were friendly and attentive. I needed to get additional security added to the motorhome for my insurers, this was ordered and fitted by Marquis at the last minute without any problems. I am really delighted with our Mobilvetta and with Marquis. A great team selling a great product and I have no concerns about after sales service. All in all, I would recommend Preston Marquis.

Turned up at short notice with a serious problem with our 240V power inlet. Andy and his staff were fantastic - sorted the issue out for us and even made us a cuppa!! Wouldn’t hesitate to recommend them and would happily use them again, if we were more local! Thanks guys - you really saved our bacon!!

From my first email contact with Daren he has been friendly, helpful and attentive. Emails were always replied to promptly and with comprehensive answers to questions. Having made the decision to purchase our van from Daren he helpfully guided us through the process and kept us up to date with the progress at each stage. When the van was ready for collection Daren kindly picked us up from the airport to take us to his office. The handover and final paperwork was completed by Mike, who was friendly, helpful and knowledgeable. Nothing was too much trouble for him and he ensured that we fully understood the workings of our new van. Overall we are extremely happy with the service that we have received from Marquis and wouldn’t hesitate to recommend them and in particular Daren at the Hampshire branch as the first stop for anyone looking for a Campervan or Motorhome. Thanks again

We recently purchased an Auto-Trail from your Devon Branch and I must say that the service and personal detail we received from Chris was first class. From the time I made contact his attention was excellent, he made you feel that we have known him for ages. He gave us plenty of time to look over potential vans and was there for advice when required. Once we had made our decision his attention did not end there we have been back a few times for other issues and as soon as you enter the building you are remembered and feel like you are a valued customer. There are others who need mentioning "Handover Dave" a very friendly man and full of useful information, we were caravanners who made the plunge to a motorhome so his advice was very welcome indeed. The service team also treat you as if you are their only customer and keep you informed of what is going on. We have only had our motorhome for just over a month and we are looking forward to many memories ahead. Once again thank you for the service to date and we look forward to that continuing in the future which I'm sure will. So thank you Chris and the rest of the team at Marquis Devon and thank you for making us feel very valued.

I had an emergency with the fridge not working on my new motorhome whilst heading off for a weekend. Marquis Preston were on my route so I called and Mike was very helpful and obliging and arranged to fit me in for a test when I passed. When I arrived I was attended to in a very professional manner by Mike and the Service Manager. Special thanks also to Gary the technician who rigorously tested the fridge giving me peace of mind and when asked also fixed my handbrake warning light which had never worked. Well done to all at Marquis Preston for your excellent service.

Our first visit to the Surrey branch was nothing but a pleasurable experience. Having been transferred from the Sussex branch for our habitation service. Every member of staff that we came in contact with was pleasant and helpful and all done with a smile. The reception staff, service and valet even the passing staff acknowledged our presence and said hello. What a pleasant atmosphere all round, and not forgetting to mention the lovely lady who runs the café, a lovely cooked breakfast and she makes a great cup of tea and coffee. Having the Motorhome cleaned was an unexpected added bonus. We will be back soon for added security for our Motorhome. Thank you to all for an easy transition to the Surrey branch.

We have purchased many vehicles over the years and can honestly say have never experienced such a brilliant service as we had with our recent purchase from yourselves. You are all very courteous, accommodating and nothing was too much trouble. Handover was brilliant thank you Mike, very clear and patient! We have already recommended you to others and we will definitely be back for another one in the future!

Peter provided excellent customer service, understood exactly what we were looking for, shared lots of his obvious knowledge, made us both feel very confident in our choice of purchase. Even our dogs fell in love with him they were made very welcome and we even had a great shout out to a local pub. The whole sales team contributed to this very professional experience. We are very happy customers.

We bought our CV 20 recently from David at MM Birtley. Outstanding customer service stress free purchase and after sales service so far 10 out of 10. Sue on reception is an absolute diamond so friendly and reassuring on the phone. Will highly recommend Birtley MM to our friends. Our new home will be a regular at Birtley for MOT and service. Many thanks

The sales team at Marquis Lancashire were very helpful and allowed us to view all types of vehicle making sure we got the right fit for us. We made several to Marquis and unfortunately the original sale person was leaving before we finally made a purchase but we were handed over to Richard who saw us through the final buying process. On the day of hand over Richard passed us over to Mike who went through everything, with regards to the motorhome workings, which left us confident that we would be able to work everything once we got home We were then introduced by Mike to the service and warranty team before returning to Richard for final hand over. We did have a couple of small issues which I dealt with myself but Richard has assured us of his full support should we need it. Buying a Motorhome is expensive and you want to get it right and with the help and knowledge we got from the team at Marquis I believe we've got what is truly right for us. Many thanks for all your help and we will no doubt see you in the future