Customer Reviews
Our recent Customer Satisfaction Survey results show that 95% of our customers who completed their online aftersales purchase questionnaires have said that they would return to purchase from Marquis again!
Here at Marquis we strive to continually deliver a level of service that satisfies our customers.
Below are just some of the comments made on our Customer Purchase and Service Questionnaires that we receive back and feedback via the website, Google Reviews and Trust Pilot.
If you would like to get in touch to give us any feedback on our website, staff, service levels or products please do not hesitate to tell us about it, click here.
Customer service was excellent. Guy in particular was brilliant and went above and beyond for us. Would not hesitate to recommend Marquis.
Mr Gresswell, Marquis Berkshire, March 2023
Jamie was extremely helpful, friendly, accommodating and professional throughout the whole buying process and then making sure we were well looked after at the handover time and since. Communication was very easy and Jamie dealt with any questions or queries we had quickly and efficiently, ensuring we were happy with the process at all times. We cannot praise Jamie highly enough and would like to thank him for his time and effort in securing our lovely new caravan for us.
Mr & Mrs Staddon, Marquis Surrey, February 2023
Very professional and knowledgeable team. No problems, great service and care.
Mr Smith, Marquis Lancashire, February 2023
Excellent service to date - really pleased with purchase. Would recommend to others without hesitation thank you.
Mr Lea, Marquis Durham, January 2023
Our purchase in November 2022 was a challenge to Daren at your Southampton branch as we live in Jersey and wanted VAT free plus delivered to Portsmouth Docks for shipping. Daren was a star and credit to your company as nothing whatsoever phased him. A real pleasure to do business with him.
Mrs Keeler, Marquis Hampshire, January 2023
Ashley and Guy were excellent to deal with, informative, helpful and knowledgeable. The whole team are helpful, nice to deal with and we would recommend them.
Mr & Mrs Woods, Marquis Berkshire, January 2023
From the time I telephoned in for a habitation service for my motorhome Claire was both professional, courteous and helpful. I was received with courtesy, and served with coffee while I waited. Once done, Claire talked me through in detail about what happens next. I was very pleased with her customer care.
Dr Chandra, Marquis Gloucestershire, January 2023
Excellent customer service lead by Neal, Sales Manager. Highly recommend this dealership.
Mr Dobson, Marquis South Yorkshire, December 2022
We traded in a motorhome and collected our new one last month. Richard and his team and subsequently the service team have been good to deal with. They have all been very professional whilst friendly. We had an issue after taking the van home and they dealt with this very promptly and again with a great level of service. So far we are very pleased with the service from Marquis Preston.
Mrs Moore, Marquis Lancashire, December 2022
Purchased a Benimar motorhome at the NEC show-dealt with Amanda from Devon who was so helpful. From then until collection of our motorhome from the Tewksbury branch we were more and more reassured that we’d made the right decision to purchase from Marquis Leisure. Joe and his colleagues were helpful, informative, friendly and a pleasure to deal with. A purchase like this is a huge commitment and it was nice to see that the team understood the importance of keeping customers at the centre of their focus. Thank you Marquis.
Mr Davies, Marquis Gloucestershire, December 2022
Sales Manager Adam couldn't have been more helpful. Communication at all times at each stage of the order was received ahead of asking.
Mr Whittam, Marquis Northants, November 2022
Lee was always exceptional in all aspects especially his attitude to customers, nothing was too much trouble. Continuously helpful and apologetic in difficult circumstances relating to postponed delivery times. It was an excellent gesture to send us images of our new motorhome as it was being delivered to your Durham branch.
Mr Bradley, Marquis Durham, October 2022