Customer Reviews

Our recent Customer Satisfaction Survey results show that 95% of our customers who completed their online aftersales purchase questionnaires have said that they would return to purchase from Marquis again!

 

Here at Marquis we strive to continually deliver a level of service that satisfies our customers.

 

Below are just some of the comments made on our Customer Purchase and Service Questionnaires that we receive back and feedback via the website, Google Reviews and Trust Pilot.

 

If you would like to get in touch to give us any feedback on our website, staff, service levels or products please do not hesitate to tell us about it, click here

Currently Displaying: 37 - 48 of 235 Items
We bought our van from Marquis Ipswich. But while in Devon on holiday, we developed an electrical problem. We went to the Devon branch of Marquis to see if they could help. They did sort it out for us and refused to take any payment. We've had our van for eight years, so it wasn't under any sort of warranty. The staff here were so helpful and friendly and determined to put things right for us.
Ms Burlingham, Marquis Devon (Plymouth), June 2023
Great service, would recommend.
Mr Howard, Marquis Berkshire, May 2023
Rob, Ed and Pete all excellent and made our purchase a pleasure.
Mr & Mrs Sadler, Marquis Sussex, May 2023
Just wanted to say a big thank you to Steve regarding the purchase of our Motorhome. We have just been out for our first trip away and so pleased with everything. We gave Steve our wish list and he couldn’t have done better, it is everything that we wanted and more.
Miss Siegel, Marquis Suffolk, May 2023
On holiday and away from home in our new Auto Trail F62 and our drop down bed failed to drop down. Near Marquis of Exeter so asked if they could help. Fitted us in at 3pm and then spent an hour tracking down the problem through the wiring loom. All fuses and motor seemed fine. A cheeky fuse on a spur cable off the leisure battery was the culprit. I would never have found it. Had a good holiday and no charge. This is a great team and I wish they were my local dealership.
Mr Chandler, Marquis Exeter, May 2023
I can without a doubt recommend the Marquis team and I look forward to many more years of dealing with them. Thank you!
Mr & Mrs Finch, Marquis Devon (Plymouth), April 2023
Excellent Sales Team, good knowledge of products I was interested in. Also great back up from Service Department. No need to look elsewhere when I need to purchase a new motorhome. Many thanks.
Mr & Mrs Goodson, Marquis Durham, March 2023
Excellent, knowledgeable advice re necessary repairs.
Mr Dorman, Marquis Gloucestershire, March 2023
Customer service was excellent. Guy in particular was brilliant and went above and beyond for us. Would not hesitate to recommend Marquis.
Mr Gresswell, Marquis Berkshire, March 2023
Jamie was extremely helpful, friendly, accommodating and professional throughout the whole buying process and then making sure we were well looked after at the handover time and since. Communication was very easy and Jamie dealt with any questions or queries we had quickly and efficiently, ensuring we were happy with the process at all times. We cannot praise Jamie highly enough and would like to thank him for his time and effort in securing our lovely new caravan for us.
Mr & Mrs Staddon, Marquis Surrey, February 2023
Very professional and knowledgeable team. No problems, great service and care.
Mr Smith, Marquis Lancashire, February 2023
Excellent service to date - really pleased with purchase. Would recommend to others without hesitation thank you.
Mr Lea, Marquis Durham, January 2023