Customer Reviews

Our recent Customer Satisfaction Survey results show that 95% of our customers who completed their online aftersales purchase questionnaires have said that they would return to purchase from Marquis again!


Here at Marquis we strive to continually deliver a level of service that satisfies our customers.


Below are just some of the comments made on our Customer Purchase and Service Questionnaires that we receive back and feedback via the website, Google Reviews and Trust Pilot.


If you would like to get in touch to give us any feedback on our website, staff, service levels or products please do not hesitate to tell us about it, click here

Currently Displaying: 25 - 36 of 227 Items
We couldn’t be more grateful to the Marquis staff who have provided a first class service from start to finish, setting us up with our new home. Nick from Durham who was our initial contact and struck us a good deal at the Motorhome exhibition and to Terry, Graham and Kevin from Marquis in Poole, who have overseen the transition of our old home to our new home. Bill and Wayne in the Service Department who have helped sort out a couple of minor issues and also for having the peace of mind that they are at the end of the phone should we need them at any time. So friendly, smiley and a pleasure to do business with. Thank you all again for your time and patience. Cannot recommend enough!
Mr and Mrs Ingram, Marquis Dorset, August 2023
I can honestly say that Preston Marquis is excellent in all respects. All departments, especially customer service, sales, servicing and the handover team deserve outstanding praise.
Mr Mc Cann, Marquis Lancashire, August 2023
The motorhome was perfect in every way, the layout was what we asked for however, due to our advancing years and lessoning flexibility, we didn't suit the motorhome. We explained the problems to the sales team who were very understanding and sorted us out with a different motorhome and we love it!
Mrs Parker, Marquis Lancashire, July 2023
Could not fault anything 10/10
Mr Hammond, Marquis Suffolk, July 2023
We bought our van from Marquis Ipswich. But while in Devon on holiday, we developed an electrical problem. We went to the Devon branch of Marquis to see if they could help. They did sort it out for us and refused to take any payment. We've had our van for eight years, so it wasn't under any sort of warranty. The staff here were so helpful and friendly and determined to put things right for us.
Ms Burlingham, Marquis Devon (Plymouth), June 2023
Great service, would recommend.
Mr Howard, Marquis Berkshire, May 2023
Rob, Ed and Pete all excellent and made our purchase a pleasure.
Mr & Mrs Sadler, Marquis Sussex, May 2023
Just wanted to say a big thank you to Steve regarding the purchase of our Motorhome. We have just been out for our first trip away and so pleased with everything. We gave Steve our wish list and he couldn’t have done better, it is everything that we wanted and more.
Miss Siegel, Marquis Suffolk, May 2023
On holiday and away from home in our new Auto Trail F62 and our drop down bed failed to drop down. Near Marquis of Exeter so asked if they could help. Fitted us in at 3pm and then spent an hour tracking down the problem through the wiring loom. All fuses and motor seemed fine. A cheeky fuse on a spur cable off the leisure battery was the culprit. I would never have found it. Had a good holiday and no charge. This is a great team and I wish they were my local dealership.
Mr Chandler, Marquis Exeter, May 2023
I can without a doubt recommend the Marquis team and I look forward to many more years of dealing with them. Thank you!
Mr & Mrs Finch, Marquis Devon (Plymouth), April 2023
Excellent Sales Team, good knowledge of products I was interested in. Also great back up from Service Department. No need to look elsewhere when I need to purchase a new motorhome. Many thanks.
Mr & Mrs Goodson, Marquis Durham, March 2023
Excellent, knowledgeable advice re necessary repairs.
Mr Dorman, Marquis Gloucestershire, March 2023