Customer Reviews
Our recent Customer Satisfaction Survey results show that 95% of our customers who completed their online aftersales purchase questionnaires have said that they would return to purchase from Marquis again!
Here at Marquis we strive to continually deliver a level of service that satisfies our customers.
Below are just some of the comments made on our Customer Purchase and Service Questionnaires that we receive back and feedback via the website, Google Reviews and Trust Pilot.
If you would like to get in touch to give us any feedback on our website, staff, service levels or products please do not hesitate to tell us about it, click here.
We know due to the current problems with Covid etc. that the range of vehicles is very limited across the board at present, but this wasn't a problem for us as we knew which model we wanted months before we purchased it. We do think it is better to purchase from Marquis as you ge so many extras as standard compared to the typicaL Elddis models.
Mr & Mrs Steptoe, Marquis Sussex, November 2021
Generally speaking from a man of over 20 years experience with motorhomes (this purchase was our 6th) you and your team are doing a very good job. Thank you.
Mr & Mrs Coates, Marquis Exeter, November 2021
Very happy with service so far.
Mr Sawyer, Marquis Suffolk, November 2021
Staff very nice and knowledgeable.
Jamie was particularly helpful in arranging the transfer and purchase of the caravan from South Yorkshire.
Mr Hibbs, Marquis Surrey, November 2021
I found the whole experience very easy. The staff were very friendly, helpful and professional. Arranged for me o be able to look at the type of motorhome I wanted at another of your sites as they did not have one there.
Mr Moth, Marquis Berkshire, November 2021
Luke was most helpful and has provided excellent advice since we purchased the caravan.
I cannot fault the sales and aftersales service provided. The whole experience was first class.
Mr Rossiter, Marquis Suffolk, November 2021
Excellent all round. Very pleased with all aspects of Marquis.
Mr Luther, Marquis Dorset, November 2021
My husband and I could not praise all the staff high enough - everyone is welcoming and highly knowledgeable. Thank you all.
Mrs Turner, Marquis Sussex, November 2021
Karen was very helpful and attentive. Also technician was knowledgeable in demonstrating the van.
Mrs Day, Marquis Durham, October 2021
We could not fault any of the staff. Excellent service. Shaun always returned our phone calls and replied to emails promptly. He was always professional and courteous. Thank you.
I would definitely recommend Marquis Exeter to anyone wishing to purchase a motorhome. Staff have excellent product knowledge and look after you throughout the process.
Mr & Mrs Pratten, Marquis Exeter, October 2021
Overall very satisfied with your service. We are already considering a bigger van.
Mr & Mrs Rice, Marquis Devon, October 2021
Fantastic handover process, very thorough and time taken to answer questions. Problems with service book not being stamped was handled swiftly without issue. Difficulties with the battery and water gauges ongoing but being dealt with in a professional manner.
Mr Walsh & Mrs Broadhurst, Marquis Northants. October 2021