Customer Reviews
Our recent Customer Satisfaction Survey results show that 95% of our customers who completed their online aftersales purchase questionnaires have said that they would return to purchase from Marquis again!
Here at Marquis we strive to continually deliver a level of service that satisfies our customers.
Below are just some of the comments made on our Customer Purchase and Service Questionnaires that we receive back and feedback via the website, Google Reviews and Trust Pilot.
If you would like to get in touch to give us any feedback on our website, staff, service levels or products please do not hesitate to tell us about it, click here.
We were very happy with the whole selection and purchase process of our new caravan. Very satisfied.
Mr Hubbard, Marquis Suffolk, July 2025
Cannot fault your service. A truly reliable and trustworthy company to deal with. Would not hesitate to recommend you. A very satisfied customer.
Mrs Barrett, Marquis Exeter, July 2025
Best handover we have ever received. Great job in explaining the vehicle.
Mr Kavanagh, Marquis Durham, June 2025
Thanks to all in dealing with the problem I had with the water pump in my campervan - the problem was identified quickly and a new pump fitted within a short period of time - excellent service .
Mr Edward, Marquis Devon (Plymouth), June 2025
We received great service from beginning to end. We were looked after by Daren, such a good man to deal with. He listened to what we wanted and found us the perfect van. We really couldn't be happier. Thank you.
Mr & Mrs Hillyear, Marquis Hampshire, June 2025
Staff very efficient and helpful. Martin conducted the sale excellently and very helpful.
Mr Lenton, Marquis Exeter, May 2025
Our motorhome recently went in for Habitation, some warranty work and few extras. We were extremely happy with the service and work. Especially with the communication from Jimi who went above and beyond to assist us with some works.
Ms Horsford, Marquis Surrey/Sussex, May 2025
I am very pleased with all your staff at Southampton especially Keith. Kept us informed all the way to the delivery of our Auto-Sleepers Kingham. Many Thanks.
Mr Davis, Marquis Hampshire, May 2025
Amy Stone at Service Reception was very personable and efficient throughout delivery and collection. I also spoke to Charlotte on the phone to check progress and she too was very helpful and customer focused. The paperwork was comprehensive and detailed recording the work and checks carried out. I really appreciate the external clean, especially the roof, which accumulates moss at home during the winter. Many thanks Marquis!
Mr Whittington, Marquis Surrey/Sussex, April 2025
Wonderful staff, very accommodating and helpful. Explains all the work in detail.
Mr Wood, Marquis South Yorkshire, April 2025
Diane could not have been friendlier or more helpful. Booked us in and handled our aftersales questions. As we live so far away, we could not empty our van as we had to spend a few nights on the road. Diane allowed us to store our boxes in the office while our habitation check was carried out. We were delighted with the service and Diane was a credit to Marquis! Many thanks Diane
Mr Mackie, Marquis Lancashire, April 2025
Our service was prebooked when we bought our new van from Marquis in 2024. Received several email reminders ahead of the appointed date and was able to drop off a day early as it was more convenient for me. On collection everything was clearly explained and next years service booked. Met the technician who carried out the service, very friendly and confidence inspiring. 5 star service all round.
Mr Bridge, Marquis Suffolk, April 2025