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Freephone: 0800 026 7777

Open Now: 9:00am - 6:00pm

Please call before travelling Buy Collect and Service
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Customer Reviews

We don't need to make these up – our customers tell us straight how they feel about our service. These are just some of the comments made on our Customer Purchase and Service Questionnaires that we receive back and feedback via the website.

Displaying 25 of 83 Items
  • The service from my first visit to collection was really good. Both Nathan and Mick were extremely helpful and knowledgeable regarding the motorhome I was buying. Handover was well done, Mick went through all relevant details and was very informative, he also answered all my questions easily, a pleasure to have been dealt with by both gentlemen. A very comprehensive range of vehicles to choose from.
    Mrs Renshaw, Marquis Lancashire, October 2019
  • Our whole experience of buying our caravan from Marquis was excellent. Our sales person, Rob, was particularly helpful.
    Mr & Mrs Steel, Marquis Sussex, October 2019
  • Nick was extremely helpful throughout the process.
    Mr Carter, Marquis Durham, October 2019
  • We could not have asked for better service from your Surrey branch. Jamie was excellent throughout the whole process. Nothing seemed too much trouble. All enquiries were dealt with quickly. Very friendly staff and lovely range of caravans and motorhomes. We will certainly buy from Marquis Surrey when the time comes to change our caravan.
    Mrs Clarke, Marquis Surrey, October 2019
  • A very relaxed way of buying our caravan having not owned one for many years. Excellent system of leaving a returnable deposit gave us time to look at comparable caravans. We still came back to Marquis.
    Mrs Brand, Marquis South Yorkshire, October 2019
  • Kieran was excellent. Very helpful and went the extra mile to check that I was happy with the work that was to be carried out and explained the potential solutions to the 2 problems I had identified. He is very personable and professional. He also remembered work that had been carried out on the van previously, as well as the conversations we had in the past. Plainly, he is very attentive to detail. He also went out of his way to answer a couple of questions I had and showed me how the trip computer worked for something I had not worked out. I can't say enough good things about Kieran. Mike the mechanic who worked on my van, was also very helpful and took the time to explain the work he had performed on the van. He was also very personable and professional. He is obviously very knowledgeable and a capable mechanic. From my experiences at Marquis Hampshire, there is a very consumer-focussed culture in place. in a world where customer service seems less important this commitment to customers is unusual. Thank you to Kierran and Mike for making my service appointment such a positive one.
    Mr & Mrs Axworthy, Marquis Hampshire, October 2019
  • Great handover from Mike at Preston. Very pleased with the handover, the knowledge and courteous manner we were treated with by Mike. The whole dealership has a very professional feel and nothing was too much trouble. Even more impressed by the fact when we first enquired about the caravan it was located at Suffolk. This was then brought up to Preston for us to view without obligation to buy. I must say this is a first rate service which I am very impressed with.
    Mr & Mrs Cook, Marquis Lancashire, October 2019
  • We were very satisfied with the friendly and helpful advice and support given during our purchasing journey.
    Mr Peak, Marquis Surrey, October 2019
  • The cleanliness of the motorhome inside was excellent. Excellent service staff - attentive and polite. Mike & Dave who did the handover were very good in clearly explaining how everything worked. Thank you to Mike and Dave.
    Mrs Harris, Marquis Lancashire, September 2019
  • The support and assistance we received from sales executive Bronwen who assisted us with our purchase was outstanding.
    Mr & Mrs Rabbett, Marquis Sussex, September 2019
  • Nick was fantastic, a real credit to the company. Super service, fast response to calls.
    Mrs Rowley, Marquis Durham, September 2019
  • Cannot fault the Marquis team. Would certainly recommend Marquis. All sales team most helpful. I was very impressed with the welcome pack we got. If you could promote the Owners Club, would be good. I've bought a few motorhomes in the past, this has been the best experience by far.
    Mr Campbell, Marquis Lancashire, September 2019
  • I cannot praise Nick enough, from first enquiry, to get the caravan moved to Durham and always phoned when he said he would. After sales call as well. Keeping us informed of when parts would arrive.
    Mr Sked, Marquis Durham, September 2019
  • All the staff that helped us were excellent and made us feel at ease. Would like to thank everyone at Marquis for all the help we received in buying our new motor. What a wonderful group of staff you are. Well done. We are extremely happy with everything.
    Mrs Denson, Marquis Lancashire, September 2019
  • Thank you to your Sales and Service Departments for all their help from buying to servicing and replacing items.
    Mr & Mrs Knowles, Marquis Lancashire, August 2019
  • Salesman Graham very professional and helpful. A very pleasant transaction.
    Mr & Mrs Taylor, Marquis Surrey, August 2019
  • Delighted with the service - knowledgeable and friendly staff.
    Miss Farren, Marquis Sussex, August 2019
  • We loved walking around the Preston branch at our leisure checking out all the new motorhomes - cheers guys. Dave & Alan couldn't have been more helpful and it is very much appreciated. Absolutely no improvements needed - we have been treated exceptionally well and would highly recommend Alan and his team at the Preston branch to everyone. Especially Dave and Mike who were really great with us and couldn't do enough to please us - its a big thing for us both to get our new motorhome and we couldn't be more pleased so thank you.
    Mr & Mrs Hunneybell, Marquis Lancashire, August 2019
  • All of the staff were excellent.
    Mr & Mrs MacKenzie, Marquis Durham, August 2019
  • The service I had at the Preston branch was excellent and I was delighted with the whole process from start to finish.
    Mr Chappell, Marquis Lancashire, August 2019
  • Good selection of makes available. Knowledgeable staff. Welcoming team. Always pleasant and courteous. No pressure sales - allowed time to discuss options: models and purchase. All in all excellent service from the whole team. A very welcoming branch - nothing too much trouble for any member of the team. Would recommend to others.
    Mr Donovan, Marquis Berkshire, August 2019
  • This was my first motorhome, after many years in a caravan on holidays. Jamie, Guildford branch was superb in every regard. The balance of advice, his manner & efficiency will ensure I strongly consider a quick return to Marquis for business, whether routine maintenance or future purchase. Thank you.
    Col. Winser, Marquis Surrey, August 2019
  • Nathan on the sales team went above and beyond to ensure our motorhome sale was completed swiftly.
    Mr & Mrs Hillam, Marquis Lancashire, August 2019
  • Great team, very friendly, very welcoming. Helpful all round.
    Mr Pitcher, Marquis Surrey, July 2019
  • Dave was amazing and did everything he could to get us a good deal on our new motorhome and part exchange. Great service from Dave who was professional but very friendly and approachable. Great aftercare service = sent missing items.
    Mr & Mrs Jones, Marquis Lancashire, July 2019
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