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Freephone: 0800 026 7777

Open Now: 9:00am - 5:00pm

Please call before travelling Buy Collect and Service
Please call before travelling


Customer Reviews

We don't need to make these up – our customers tell us straight how they feel about our service. These are just some of the comments made on our Customer Purchase and Service Questionnaires that we receive back and feedback via the website.

Displaying 25 of 64 Items
  • Very pleased with the motorhome it is exactly what we wanted. All of the team have been very helpful with our questions and problems.
    Mr Woods, Marquis Hampshire, October 2020
  • Lovely service - problems always sorted.
    Mr Elliott, Marquis Durham, October 2020
  • Nice to be given time to make our own decision.
    Dr & Mrs Gilham, Marquis Sussex, October 2020
  • The whole experience of buying through Terry was most enjoyable. All our dealings with Marquis Sales and Service at Poole have been very good. All the staff are very pleasant and helpful. Very professional attitude to customer service.
    Mrs Downs, Marquis Dorset, October 2020
  • Good Covid social distancing observed.
    Miss Wright, Marquis Hampshire, October 2020
  • Have had several trips out, west country and midlands, all good and very pleased with our motorhome.
    Mr & Mrs Gibson, Marquis Devon, October 2020
  • Lee was excellent and knowledgeable about all aspects of the motorhome. It has been a pleasant experience and enjoyed our first outing, looking forward to the next.
    Mr & Mrs Atkinson, Marquis Durham, October 2020
  • Excellent, friendly service.
    Mrs Hilton, Marquis Lancashire, September 2020
  • Paul was very helpful but not at all pushy, which made a massive difference between our shopping experience with Marquis and the over caravan sales that we visited.
    Mr & Mrs Wadsworth, Marquis South Yorkshire, September 2020
  • Couple of problems second time out - rang Birtley - took van in on our return - rectified immediately. Great service - mark knows what he's doing! Fills you with confidence.
    Mr Prout, Marquis Durham, September 2020
  • Overall it was a most pleasant experience dealing with Jonathan in sales who I found to be helpful, humorous, friendly and knowledgeable. Steve was also very helpful and polite at handover. Nothing was too much trouble for him and he answered all my queries after taking delivery. Sally in reception and Martin in service were also polite and helpful.
    Mr Jones, Marquis Gloucestershire, September 2020
  • Really pleased with our caravan. Very grateful for excellent service on collection day.
    Mr & Mrs Corker, Marquis Suffolk, September 2020
  • Nathan was extremely helpful as we're 1st time buyers. Very pleased with Caravelair Autares 335 as it was always our plan to purchase a 2-berth lightweight caravan. Nathan helped us understand the van and issues of caravanning. Thanks.
    Mr Douglass, Marquis Devon, September 2020
  • We found Lee very helpful, patient and knowledgeable. We found the whole experience in purchasing our caravan very pleasurable and would certainly buy from you again in the future.
    Mrs Hetherington, Marquis Durham, August 2020
  • Very well looked after by Steve at Ipswich branch - Thanks Steve.
    Mr Meara, Marquis Suffolk, August 2020
  • We very much liked Bronwyn who was very helpful with our part exchange.
    Mr & Mrs Mills, Marquis Sussex, August 2020
  • Just could not be a better service, can't fault them, good as it gets.
    Mr McKinnon, Marquis Durham, August 2020
  • I would like to thank the staff at Marquis Sussex for their help when purchasing our caravan. They were lovely throughout and at a difficult time.
    Mrs Neill, Marquis Sussex, August 2020
  • The salesman Steve was very knowledgeable, understood our requirements. He wasn't pushy and allowed us plenty of time on our own to browse. Overall we were happy with the final deal.
    Mr Maloney, Marquis Lancashire, August 2020
  • Extremely helpful and accommodating in all aspects of the transaction and delivery. All staff at the branch always cheerful and helpful - even laughed at my dad's jokes!
    Mr Knapman, Marquis Devon, August 2020
  • Nice, smooth and well presented handover of our secondhand caravan. Will recommend you.
    Mr Hutton, Marquis Dorset, August 2020
  • Staff always helpful, friendly and flexible, and go above and beyond.
    Miss Dickenson, Marquis Devon July 2020
  • Our first motorhome and there was so much to take in! Understood as much as we could, but the friendly and knowledgeable support of the sales and handover team plus a willingness to answer post purchase questions was really appreciated. Rob was fantastic to deal with and helped us though choosing a van that fitted exactly with our requirements as well as using his knowledge and experience to answer the many questions of new motorhome purchasers. People at your Sussex depot made the whole process an enjoyable and exciting one. A good sales experience which can be a rare thing nowadays.
    Mr Powell, Marquis Sussex, July 2020
  • I was very happy with the handover process considering it was the first one carried out since re-opening after COVID-19. Nick & Phil made me feel reassured and safe, although it wasn't the handover experience we had planned before COVID, it was still an enjoyable experience.
    Mr Cunningham, Marquis Durham, July 2020
  • Gary & Nathan were excellent when providing the sales service. They did everything they said they were going to do and more. Richard also gave us a great handover and said just to call if I need any help. So far 5 star service!!
    Mr & Mrs Beale, Marquis Devon, July 2020
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