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Freephone: 0800 026 7777

Open Now: 9:00am - 6:00pm

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Customer Reviews

We don't need to make these up – our customers tell us straight how they feel about our service. These are just some of the comments made on our Customer Purchase and Service Questionnaires that we receive back and feedback via the website.

Displaying 25 of 80 Items
  • Stephen Grant from your Berkshire Branch was exceptional in planning, keeping us informed and assisting us with our first motorhome purchase. Nothing was too much trouble and we were made to feel very welcome without any sales pressure being applied. You see a lot of negative feedback on Social Media about motorhome dealers and the lack of customer service. I can honestly say this was not our experience with Stephen and Marquis.
    Mr Parker, Marquis Berkshire, September 2021
  • Our salesman Lee was a pleasure to deal with and a credit to Marquis. He explained everything comprehensively and worked very hard to ensure that we were happy, maintaining contact throughout the purchase process. He is a genuinely nice guy whose patience and diligence is much appreciated. He alone would be reason for us to return to Marquis Durham. Lee cannot be praised enough and Phil should also be recognised for his helpful and comprehensive walk through on the caravan's operation. Thank you Marquis.
    Mr & Mrs Parker, Marquis Durham, September 2021
  • Dave was a credit to Marquis Leisure, great advice, listened to what we wanted and sorted the rest. Prior to our visit we had looked at motorhomes at a nearby competitor. The sales team were poor at best, thankfully we then came to Marquis Leisure who showed us how it should be done. Thankyou.
    Mr & Mrs Deemer, Marquis Lancashire, September 2021
  • Really pleased with purchase. Handover and cleanliness very good.
    Mrs May, Marquis South Yorkshire, September 2021
  • Very friendly staff. Saleman outstanding and very helpful
    Mr Crawford, Marquis Durham, September 2021
  • Handover and explanation of the details of the motorhome were excellent.
    Mr Patterson, Marquis Hampshire, August 2021
  • Always had professional, courteous service from Karen.
    Mr Bone, Marquis Durham, August 2021
  • From sales through to handover impeccable. No need to improve, just carry on doing the same.
    Mr Jewell, Marquis Lancashire, August 2021
  • The greetings, courtesy and demonstration of our motorhome was a credit to your Company. The staff at Marquis Devon, Lee Mill were outstanding.
    Mr Stokes, Marquis Devon, August 2021
  • I wish to thank David and Nick for their help and patience in answering my questions.
    Mr Bingham, Marquis Durham, August 2021
  • Totally satisfied. on first trip away we were amazed at finding aspects of the motorhome which we didn't realise were there. We cannot fault the service provided by Rob who was happy to tolerate our continual changes of mind in order to satisfy our requirements.
    Mr Glover, Marquis Sussex, July 2021
  • Mark did an excellent job, showed us the motorhome and then organised a visit to another show room so we could compare against different style - not pushy, just extremely helpful.
    Mr & Mrs Townsend, Marquis Northants. July 2021
  • Bronwyn is very personable, has great knowledge and nothing is too much trouble. returned to Marquis due to her customer service after first purchase - she did not disappoint on this occasion either - goes above and beyond.
    Mrs Edge, Marquis Sussex, July 2021
  • Good video demo due to Covid protocol - not as good as personal presentation, but good.
    Mr & Mrs Mitchell, Marquis Suffolk, July 2021
  • Excellent service from everyone at Marquis Ivybridge. Laura particularly on phone calls. Steve and Dan couldn't do enough to be helpful above & beyond expectations. This needs to be noted by Marquis.
    Mr & Mrs Bligh, Marquis Devon, July 2021
  • Mark the Marquis salesman was very helpful and patient with us who were first time motorhome users. Because we were looking on-line during lockdown we asked for a motorhome to be moved to your Northampton branch to look at it. When we realised it was not the right one for us Marked helped us choose an alternative, which was perfect.
    Mrs Carter, Marquis Northants. July 2021
  • My wife and I were met by Bronwen at your Golden Cross site near Hailsham. Bronwen was totally professional, personable and took time to get to know us and what would best suit our requirements. No question was too much trouble, she even offered to collect us from a local train station if we wanted to travel home in the van together on collection day. We now have our new Benimar Tessoro on our drive, we are delighted and excited first time owners. We would recommend the Golden Cross team to our family and friends in the future without hesitation.
    Mr & Mrs Thomas, Marquis Sussex, July 2021
  • We are experienced with caravans, buying our first campervan. We thought the careful, detailed explanation and orientation given to us before driving away in our new camper was truly exceptional. Marquis Northampton took pride in always having the motorhome we were currently interested in displayed in a convenient location ready for our appointment. (Our buying process was interrupted by Covid-19)
    Mr & Mrs Juett, Marquis Northants. July 2021
  • Knowledgeable staff - very helpful.
    Mr Leaity, Marquis Devon, July 2021
  • Great team at Surrey, all staff friendly, polite and very knowledgeable. Made our first time purchase of a motorhome far easier than we thought it would be.
    Mr & Mrs Johnson, Marquis Surrey, July 2021
  • I put an ad on the internet and received a response from one of your managers who sourced the motorhome we wanted. Everyone was very professional and helpful.
    Mr Urghart, Marquis Lancashire, July 2021
  • Adam has sold us both of our last two motorhomes and I cannot speak highly enough of his professionalism and knowledge.
    Mr Mc Cluskey, Marquis Northants. July 2021
  • Entire service was excellent from start to finish. You are spending a lot of money on a motorhome and want to have trust in the people you deal with, every single member of the team at Durham who we engaged with were superb. Karen was excellent and made us feel at ease. We have dealt with Karen before and the fact we had changed our mind so many times in layout she was so patient. Thanks to all at Durham.
    Mr Conway, Marquis Durham, July 2021
  • Before buying we looked at many, picked what worked for us with Marquis advice. Very Happy.
    Mr & Mrs Ford, Marquis Devon, July 2021
  • So far so good, long may it continue. Ed at Golden Cross was a credit to Marquis
    Mr Peal, Marquis Sussex, July 2021
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