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Customer Reviews

We don't need to make these up – our customers tell us straight how they feel about our service. These are just some of the comments made on our Customer Purchase and Service Questionnaires that we receive back and feedback via the website.

Displaying 25 of 141 Items
  • Could not fault the attention I received and I was particularly impressed by the explanations providing of the van's workings during the handover.
    Mr Nevitt, Marquis Devon, July 2017
  • We were dealt with from start to finish by Luke at Ipswich branch. Very helpful and professional.
    Mr & Mrs Brown, Marquis Suffolk, July 2017
  • Our overall experience up to now has been good. We love our new motorhome.
    Mr & Mrs Lovett, Marquis Lancashire, July 2017
  • Pleased to have dealt with your Durham team once again. Karen kept us up to date with caravan delivery time/date. Very pleasant staff at Durham. Many thanks to them.
    Mr Shearer, Marquis Durham, July 2017
  • We have been researching our motorhome for 3-4 years and the Benimar Mileo 201 we chose fitted all our criteria. At the NEC show, Marquis won us over with their sales team- informative and not pushy. Also the Benimar range comes with a lot of necessary "extras" eg. Solar, cooker, microwave, fan, sparewheel, alloy wheels as standard. All I had to get was locking wheel bolts. So the price advertised was realistic on the road price. At the NEC the other makes looked cheaper, but by the time all the 'extras' were added they cost more and it was a hassle. So well done Marquis and Benimar for setting it just right.
    Mr & Mrs Carlson, Marquis Devon, July 2017
  • Very pleased with the staff and service provided. They are all very polite, informative but not 'pushy'. We felt we had a very good experience and would use the company (particularly at this depot) again. Mark was particularly helpful and a pleasure to deal with.
    Mr & Mrs Hoey, Marquis Berkshire/Surrey, July 2017
  • First rate service - keep it up! It was a pleasure dealing with Aidan at the Durham branch. In all my years of dealing with sales people his is the best. He is a credit to Marquis.
    Mr & Mrs Reid, Marquis Durham, July 2017
  • Marquis appear very well established and we are reassured by their reputation. We were very impressed with them at the NEC in October even at the time we felt overwhelmed, but they stood out with sound advice even though we not purchasing new. Following a telephone conversation they were able to reserve me a vehicle for viewing via a refundable deposit which was an excellent opportunity. The standard and quality of the motorhome met all our expectations and beyond. Thank you.
    Mr & Mrs Tanner, Marquis Lancashire, July 2017
  • Thank you for providing great service.
    Mr Mayhew, Marquis Suffolk, July 2017
  • Excellent service and aftercare by the Northampton branch team. Delighted with the vehicle and would heartily recommend both Benimar and Marquis.
    Mr Thorburn, Marquis Northants, July 2017
  • The van was purchased with Luke in Ivybridge, who gave an outstanding service. We picked the van up in Tewkesbury as it was more convenient.
    Mr & Mrs Green, Marquis Devon, July 2017
  • This is our second Coachman caravan. Perfect.
    Mr & Mrs Ellis, Marquis Lancashire, July 2017
  • We found your Sales representative (Aidan) at Durham to be outstanding in helping us to choose the right motorhome for us. He was a font of knowledge and allowed us to take our time in making our decision without any sales pressure. He is a credit to your company and it shows how sales should be conducted.
    Mr & Mrs Wilson, Marquis Durham, July 2017
  • We have had 6 new motorhomes since 2003 from 2 dealers. All previous vehicles have ad faults/items which needed a return to the dealer within the first month after purchase. This is the first motorhome that has not required a return for remedial work and to date, 2 trips away, and just over 1,000 miles on the clock, we cannot fault the vehicle. So very pleased overall - Well Done!
    Mr & Mrs Yarrow, Marquis Suffolk, July 2017
  • Buying the 'right for us' motorhome was a straight forward process thanks to Marquis efficiency.
    Mr Watkins-Ball, Marquis Berkshire/Surrey, June 2017
  • Good experience swapping caravans. Smooth experience done on date arranged.
    Mr Grice, Marquis South Yorkshire, June 2017
  • We came to you because you sell Benimar and are or local dealership. Although only a smaller branch you have access to a massive network. Luke Webber our salesman was very easy going, knowledgeable and friendly and not pushy, which enabled us to relax and discuss our requirements.
    Mr Mcintosh, Marquis Devon, June 2017
  • Very pleased with Marquis having purchased our original motorhome from you. When looking to buy another motorhome we only considered Marquis, because of 'aftercare' service.
    Mrs Sexty, Marquis Dorset, June 2017
  • Karen (Sales) really made the process as smooth as possible given the issues we encountered with our motorhome which we were part-exchanging. If only all companies were as professional as Marquis! A positive experience so far, will recommend to friends and family.
    Mr Hodgson, Marquis Durham, June 2017
  • Really friendly and knowledgeable staff at Northampton. Excellent service and great product (Auto-Sleepers) Very good advice and service from Paul White.
    Mr & Mrs Reynolds, Marquis Northants, June 2017
  • Exceptional service and after-service from Luke at Ipswich branch. Could not have been more helpful.
    Mrs Giles, Marquis Suffolk, June 2017
  • No complaints whatsoever. Everything went through smoothly and to our satisfaction. The salesman was extremely helpful when our original choice was not suitable as he found a motorhome which filled our needs exactly at the price we were prepared to pay. He made special arrangements to make sure we could store it successfully before we made our final decision.
    Mr & Mrs Allison, Marquis Lancashire, June 2017
  • Myself and my wife were very impressed with Mike Gratton the sales executive who sorted out our purchase. He very quickly identified our requirements and showed us round the caravans that suited our needs. Having made a decision on which van to purchase, the options, price etc. were very quickly and professionally arranged. We found the process from start to handover (and afterwards) to ensure everything was on track very impressive.
    Mr & Mrs Burton, Marquis South Yorkshire, June 2017
  • Very impressed with customer service and handover. Friendly staff.
    Mr Bowles, Marquis Suffolk, June 2017
  • Friendly and helpful staff in all of our dealings in sales, aftercare service, workshop etc.
    Mr & Mrs Low, Marquis Durham, June 2017
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