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Customer Reviews

We don't need to make these up – our customers tell us straight how they feel about our service. These are just some of the comments made on our Customer Purchase and Service Questionnaires that we receive back and feedback via the website.

Displaying 25 of 139 Items
  • Dean was very good and helpful. We feel very satisfied with the service and standards we received from Marquis. Thank you.
    Mrs Bourne, Marquis Suffolk, February 2018
  • Very happy with the motorhome in price range. More equipped than other makes.
    Mr Bristow, Marquis Gloucestershire, February 2018
  • Very Happy 10/10.
    Mr Ross, Marquis Durham, February 2018
  • Great service and delivery by the team at Marquis. They made us very welcome and were very patient with our many questions.
    Mrs Wallis, Marquis Suffolk, February 2018
  • Excellent service cannot be faulted. Between my present husband and myself we have had 4 motorhomes from Marquis Devon and your team there are exceptional. Ryan always knows the right motorhome for us.
    Mr & Mrs Evan, Marquis Devon, February 2018
  • The service we received buying our first ever caravan was excellent. The sales lady and especially the manager Paul were most polite and helpful in the whole process of buying our little hotel on wheels. We will recommend Marquis always.
    Mr Hodgson, Marquis Northants, February 2018
  • The whole buying experience was made easy and painless. Very friendly staff. Dean was our main contact in Ipswich and he could not have been more helpful and cheerful. At no time did we feel under pressure everything explained well.
    Mr McLean, Marquis Suffolk, February 2018
  • Although there were a few snags with the new vehicle, the staff (sales and service) were more than helpful and arranged convenient time to rectify these. We would have no hesitation in coming back to yourselves for both purchase and service/habitation works. Even the salesman at NEW was more than helpful and continued with follow up calls. 5*
    Mr True, Marquis Gloucestershire, February 2018
  • Very pleased so far thanks to all your Newbury staff.
    Mr Wainwright, Marquis Berkshire, February 2018
  • The whole process from finding the caravan on the website to purchasing it at your branch at Ipswich went very smoothly and professionally. Well done Marquis, caravan well valeted.
    Mr & Mrs Moss, Marquis Suffolk, February 2018
  • No points for improvement. We found the staff at the NEC informative and eager to help and very patient. The stand at the NEC was well laid out and had a great range/choice of motorhomes with good access. Staff at Preston were great, aloud loads of time to go over the motorhome when it initially arrived and the handover was very thorough despite pretty awful weather. All in all a real good experience. Thanks to all involved.
    Mr & Mrs Pope, Marquis Lancashire, February 2018
  • Have had very good service from the helpful staff at Marquis, Lee Mill, Devon.
    Mr & Mrs Stanley, Marquis Devon, February 2018
  • So far our experience of Marquis has all round been first class. We look forward to the continued excellent support from all the staff at the Northampton branch. So far we have been very impressed and happy with the service we have received.
    Mr Watson, Marquis Northants, February 2018
  • To date we are very pleased with the service and experience we have had. the salesman was excellent and explained everything we needed to know. Dean Waters contacted us promptly and professionally. Overall part-exchanging and purchasing our new motorhome was a very good, painless experience.
    Mr & Mrs Stiens, Marquis Gloucestershire, February 2018
  • I have been a customer of Marquis Ipswich for a few years now and am still very happy to remain so. I like the friendly and helpful approach. I travel up from Kent to visit, which bearing in mind more local dealers to me, says a great deal for my continued visits. Keep up the good work.
    Mr Bevon, Marquis Suffolk, February 2018
  • This was our first motorhome. We looked at other dealers but Marquis at Chieveley had the best deal. Plus the staff were very helpful and accommodating as they brought the motorhome up from another branch for us to view. Were excellent in the purchasing process. Thank you very much all at Chieveley.
    Mr Cross, Marquis Berkshire, February 2018
  • We were very pleased with the service we had in Durham. A branch in Essex would be excellent.
    Mr & Mrs Wheeler, Marquis Durham, February 2018
  • Ron and his team were fantastic, Ron especially went that extra mile for us. We were never hurried in our decision making. Just let us look around without pestering. Kindly gave us a hot drink. The 3-year guarantee with a used caravan is fantastic, never even got that on our used cars. I would and have recommended Marquis to other people. Our whole experience buying our van was great. Thank you Ron and team.
    Mrs Phillips, Marquis Northants, February 2018
  • We found the caravan we were interested in on line and the Ipswich branch had it brought from another branch. This particular model was not suitable so they found an alternative and brought that one in from another branch. A very good service. We are very happy with this caravan, there were extras we were not expecting.
    Mr Moore, Marquis Suffolk, February 2018
  • Have used Marquis Devon for all of our motorhomes purchases over the last 5 years. The team at Devon provide an outstanding service. Professional, courteous and nothing is ever too much trouble. Your team at Devon are a true credit to the Company.
    Mr & Mrs Trevaskis, Marquis Devon, February 2018
  • Customer service is very important to us and we realise there will be problems with any new vehicle of this sort. We chose Marquis because we trusted Dean at Tewkesbury and the team and believe they will continue their efficient, competent customer service.
    Mr & Mrs Nott, Marquis Gloucestershire, February 2018
  • I wanted to buy from a local dealer who would provide support post the sale. I have a number of friends who have bought motorhomes, but the recommendations impressed me enough to buy from Marquis. The presentation of our motorhome when we went to the pick-up was outstanding and I was very impressed. The sales and service have been a pleasure to deal with from the start, keep up the good work at Lower Upham.
    Mr & Mrs Wake, Marquis Hampshire, January 2018
  • One of my main reasons for choosing Marquis is that a motorhome can be moved to a branch of choice for a deposit. That meant I would view at my nearest, Chieveley. The staff were very helpful in transporting to/from Newbury station because I had no vehicle.
    Mrs Readings, Marquis Berkshire, January 2018
  • Sales staff/Handover person/Office staff all did a brilliant job in making comfortable in a nice relaxed manner. A good team. Thank you and we will recommend Marquis to friends.
    Mr & Mrs Pring, Marquis Hampshire, January 2018
  • Sales staff very good and knowledgeable. Good trade in sealed the deal.
    Mrs Marchant, Marquis Suffolk, January 2018
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