Customer Reviews
Our recent Customer Satisfaction Survey results show that 95% of our customers who completed their online aftersales purchase questionnaires have said that they would return to purchase from Marquis again!
Here at Marquis we strive to continually deliver a level of service that satisfies our customers.
Below are just some of the comments made on our Customer Purchase and Service Questionnaires that we receive back and feedback via the website, Google Reviews and Trust Pilot.
If you would like to get in touch to give us any feedback on our website, staff, service levels or products please do not hesitate to tell us about it, click here.
Click here to view all our Reviews on TrustPilot
Dawn the sales person was very professional, friendly and helpful couldn't do enough for us.
Mr Shaw, Marquis Durham (TrustPilot), December 2025
Very helpful, nothing was too much trouble. Knowledgeable with no pressure. Would use again without hesitation.
Mr Everill, Marquis Devon (Plymouth), December 2025
The staff were very friendly and the work done on my caravan was to a good standard and completed on time.
Mr Waites, Marquis Durham (Google Review), December 2025
From first visit to collecting our new Panama P\10E Hybrid, everyone we met at Marquis (Mike, Phil, Richard) have been incredibly helpful, knowledgeable and phenomenal. We know that we have bought a quality van from a quality dealer. Wouldn't hesitate to return and recommend.
Anne Edwards, Marquis Lancashire, December 2025
Very efficient customer service, I’ve been kept well informed whilst my Motorhome was in for repair.
Philip, TrustPilot, December 2025
Impressed with the recent service received from Marquis and the knowledge of the technicians.
Ms Kenward, Google Review, Marquis Surrey/Sussex, December 2025
Jason (Service Manager) was excellent. Friendly and understanding of what was required within a tight timeframe. Work included a shower tray repair, new awning rail and bike carrier. Hats off to the team for the shower tray repair - I just didn't expect such a high standard of craftsmanship. Really pleased. The replacement awning and bike carrier had its own challenges - when is a seemingly straightforward job really straightforward? Again I was more than happy with everything that was done. Summary - work done to high standard and finish promptly
Mr Thompson, TrustPilot, December 2025
We recently had a habitation inspection on our Autotrail. We were impressed at the level of detail the checks went into and a vehicle check was carried out too. We also asked for a quotation for some body repairs which they submitted promptly. All staff we met at drop off and collection were very efficient and knowledgeable. We will use Marquis Berkshire again.
Mr Smith, Marquis Berkshire, December 2025
Ashley from Marquis’ Newbury site was very helpful, accommodating and informative. This is our 3rd motorhome and would highly recommend Marquis Newbury if you’re in the market for a good value camper van or motorhome.
Mr Tanner, Marquis Berkshire, December 2025
Mike's approach and knowledge was excellent and his handover was seamless. No question was too difficult (or too silly) and I felt fully confident to depart following his instructions and demonstrations. Mike is an excellent member of the team (alongside Phil) and I would have no hesitation in recommending this branch to anyone considering a purchase.
Mr Ross, Marquis Lancashire, December 2025
Dave our salesman was great answered all our questions and took time with us as did Mike on handover which was great for us as this is our first motor home,unfortunately on our first trip out we caught an overhanging tree which scratched the side of the van Jason buffed out the scratches brilliant job, thankyou to you all.
Mr Clive, Marquis Lancashire, November 2025
Called in today whilst passing with a charger/battery issue. Andy was fantastic. Discussed the issue and worked through all the possibilities. In short, went away happy and very appreciative of his time and trouble. He should be up for employee of the month - he personifies all that Marquis strives to achieve in respect of customer service. Very well done Andy!
Mr Jeanes, Marquis Exeter, October 2025