Customer Reviews

 

 

Our recent Customer Satisfaction Survey results show that 95% of our customers who completed their online aftersales purchase questionnaires have said that they would return to purchase from Marquis again!

 

Here at Marquis we strive to continually deliver a level of service that satisfies our customers.

 

Below are just some of the comments made on our Customer Purchase and Service Questionnaires that we receive back and feedback via the website, Google Reviews and Trust Pilot.

 

If you would like to get in touch to give us any feedback on our website, staff, service levels or products please do not hesitate to tell us about it, click here

4.4

Click here to view all our Reviews on TrustPilot
Currently Displaying: 1 - 12 of 269 Items
I am very pleased with all your staff at Southampton especially Keith. Kept us informed all the way to the delivery of our Auto-Sleepers Kingham. Many Thanks.
Mr Davis, Marquis Hampshire, May 2025
Amy Stone at Service Reception was very personable and efficient throughout delivery and collection. I also spoke to Charlotte on the phone to check progress and she too was very helpful and customer focused. The paperwork was comprehensive and detailed recording the work and checks carried out. I really appreciate the external clean, especially the roof, which accumulates moss at home during the winter. Many thanks Marquis!
Mr Whittington, Marquis Surrey/Sussex, April 2025
Wonderful staff, very accommodating and helpful. Explains all the work in detail.
Mr Wood, Marquis South Yorkshire, April 2025
Diane could not have been friendlier or more helpful. Booked us in and handled our aftersales questions. As we live so far away, we could not empty our van as we had to spend a few nights on the road. Diane allowed us to store our boxes in the office while our habitation check was carried out. We were delighted with the service and Diane was a credit to Marquis! Many thanks Diane
Mr Mackie, Marquis Lancashire, April 2025
Our service was prebooked when we bought our new van from Marquis in 2024. Received several email reminders ahead of the appointed date and was able to drop off a day early as it was more convenient for me. On collection everything was clearly explained and next years service booked. Met the technician who carried out the service, very friendly and confidence inspiring. 5 star service all round.
Mr Bridge, Marquis Suffolk, April 2025
I have been a loyal customer with Marquis Suffolk for many years, they’ve always been spot on with identifying and sorting any problems. On this occasion, my freezer was causing problems, that problem came to light a couple of weeks before my departure on a 3 month EU trek. I was concerned I might have to delay or cancel. Steve in service, and Gavin in the workshop went above and beyond, the problem PCB had to be replaced, a new part was sourced, and replaced without any fuss or ado... I was informed that my trip would go ahead whatever, Gavin was planning to borrow a part from another van if necessary... I’ve experienced this high level of service from Steve and co on a few occasions. I’m pleased to say that I’m highly impressed with their level of care... I’m typing this from a site in Breda, now well into my trek. I spoke to a potential customer in their yard, he asked me what I thought of the branch... I explained that I travel 80 miles way to experience such service. Well Done Marquis Suffolk
Mr Bevon, Marquis Suffolk, April 2025
I found all the team very helpful especially Guy and Harvey it was a pleasure to shop with you
Mr Simpson, Marquis Surrey/Sussex, April 2025
Cannot praise the service enough. The team were extremely flexible regarding booking the vehicle in for repairs and remaining open for me to collect the vehicle when the work was completed.
Mr O'Hara, Marquis Surrey/Sussex, April 2025
Ashley, Martin and the team at Marquis Berkshire were brilliant from start to finish with our trade and purchase of our motorhome. We didn’t feel rushed at all and they answered all the questions we had. Thank you so much
Tracey Lugton, Marquis Berkshire, April 2025
We had a really positive experience when purchasing our 1st Motorhome with Marquis. Guy was friendly, knowledgeable and made us feel at ease throughout the buying process and Ben was informative and helpful when showing us around our new purchase on pickup day.
Mrs Lenihan, Marquis Surrey, April 2025
Very quick efficient check in/drop handles by Nicola. All the work completed on time and to an exacting standard. Thank you once again to all at Marquis Motorhomes
Mr Wall, Marquis South Yorkshire, April 2025
Always polite and nothing is too much trouble. We are always greeted, by name, when we arrive. This gives a great personal feel to our visit
Mrs Banks, Marquis South Yorkshire, April 2025