Customer Reviews
Our recent Customer Satisfaction Survey results show that 95% of our customers who completed their online aftersales purchase questionnaires have said that they would return to purchase from Marquis again!
Here at Marquis we strive to continually deliver a level of service that satisfies our customers.
Below are just some of the comments made on our Customer Purchase and Service Questionnaires that we receive back and feedback via the website, Google Reviews and Trust Pilot.
If you would like to get in touch to give us any feedback on our website, staff, service levels or products please do not hesitate to tell us about it, click here.
Click here to view all our Reviews on TrustPilot
Mike's approach and knowledge was excellent and his handover was seamless. No question was too difficult (or too silly) and I felt fully confident to depart following his instructions and demonstrations. Mike is an excellent member of the team (alongside Phil) and I would have no hesitation in recommending this branch to anyone considering a purchase.
Mr Ross, Marquis Lancashire, December 2025
Dave our salesman was great answered all our questions and took time with us as did Mike on handover which was great for us as this is our first motor home,unfortunately on our first trip out we caught an overhanging tree which scratched the side of the van Jason buffed out the scratches brilliant job, thankyou to you all.
Mr Clive, Marquis Lancashire, November 2025
Called in today whilst passing with a charger/battery issue. Andy was fantastic. Discussed the issue and worked through all the possibilities. In short, went away happy and very appreciative of his time and trouble. He should be up for employee of the month - he personifies all that Marquis strives to achieve in respect of customer service. Very well done Andy!
Mr Jeanes, Marquis Exeter, October 2025
We recently purchased our first motorhome from Marquis Surrey. We met Adil on our first visit who showed us several different models and gave us his recommendations for the best vehicle for us. We returned a week later and purchased the Benimar Mileo. We were very impressed with the service and information provided by Adil during the whole sales process. We are looking forward to our first trip in our new motorhome next month. Many thanks Adil for all your helpful advice. I must also add a thankyou to Ben for a thorough handover guide to our new motorhome when we picked it up.
Mr Alvgren, Marquis Surrey/Sussex, September 2025
We were very happy with the whole selection and purchase process of our new caravan. Very satisfied.
Mr Hubbard, Marquis Suffolk, July 2025
Cannot fault your service. A truly reliable and trustworthy company to deal with. Would not hesitate to recommend you. A very satisfied customer.
Mrs Barrett, Marquis Exeter, July 2025
Best handover we have ever received. Great job in explaining the vehicle.
Mr Kavanagh, Marquis Durham, June 2025
Thanks to all in dealing with the problem I had with the water pump in my campervan - the problem was identified quickly and a new pump fitted within a short period of time - excellent service .
Mr Edward, Marquis Devon (Plymouth), June 2025
We received great service from beginning to end. We were looked after by Daren, such a good man to deal with. He listened to what we wanted and found us the perfect van. We really couldn't be happier. Thank you.
Mr & Mrs Hillyear, Marquis Hampshire, June 2025
Staff very efficient and helpful. Martin conducted the sale excellently and very helpful.
Mr Lenton, Marquis Exeter, May 2025
Our motorhome recently went in for Habitation, some warranty work and few extras. We were extremely happy with the service and work. Especially with the communication from Jimi who went above and beyond to assist us with some works.
Ms Horsford, Marquis Surrey/Sussex, May 2025
I am very pleased with all your staff at Southampton especially Keith. Kept us informed all the way to the delivery of our Auto-Sleepers Kingham. Many Thanks.
Mr Davis, Marquis Hampshire, May 2025