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Having purchased our Mobilvetta K-Yacht 86 Motorhome from Marquis Lancashire, Mike kindly dealt with the handover. Nothing was to much trouble for Mike, he went through the Motorhome from top to bottom and explained everything very clearly. His experience and knowledge of Motorhomes certainly shows through. He was very polite and made our handover experience very pleasing.
Mr Jankowski, Marquis Lancashire, March 2024
On 6 March 2024 I visited the branch at Lee Mill as I had a minor problem with my solar panel display. Nathan confirmed the cause of the fault and suggested that a replacement fuse holder should be fitted so that the problem did not recur. Nathan showed me the replacement and also explained an issue that had arisen with my fridge when a recent habitation service was carried out. Once the work to the fuse holder was done Becky went through the invoice to make sure I understood what work had been done. Becky also went through the cost of future repairs (fridge and roof light) so I was clear on these items. Both members of staff were very helpful.
Mr Edward, Marquis Devon (Plymouth), March 2024
We have just purchased a Benimar Mileo motorhome from Marquis and have been delighted with the service we received, especially today when we collected our new home from home. Mike (John lol) took us under his wing and talked through all the workings of the van, showed us how everything works and was absolutely brilliant. As first time buyers of a motorhome, we obviously had lots of questions which he answered in as much detail as he could and without laughing at even our obvious questioning. He spent a couple of hours with us and couldn't have been more helpful. He encouraged us to video as much as we needed and nothing was too much trouble. We now have contacts to help us along the way if we get stuck on our trips and feel confident the work done on the motorhome before collection has been completed to the highest specification. Thank you to all at Marquis, especially Mike & Richard, for making the sales process go smoothly and for the attention given to us today, the day of collection. I recommend anyone who values great customer service to definitely make Marquis their first port of call for their new home from home.
Ms Reece, Marquis Lancashire, February 2024
Always good service from Marquis. I like the fact that they have 13 branches, gives a sense of security having nationwide support. The staff at Preston are absolutely fantastic and look after your every need giving you that down to earth personal touch. Special thanks to Stuart and Richard especially. Really good café on site too. Makes all the difference.
Benimar Blue, Google Review, Marquis Lancashire, February 2024
We bought a Mobilvetta Kea P80 from Marquis in Preston. Richard the Sales Manager was amazing. I bombarded him with dozens of emails😂 and he was so prompt at getting back to me on all emails and answered all my questions. Very impressive service. The handover of the motorhome was done by Mike, another amazing experience. He went through absolutely everything regarding the outside of the van and then took us inside and did exactly the same thing. He spent 2hours showing us around and then answering our questions. Thank you Mike for your great service.😃👏🏼 Great company and would definitely go back again. Thank you guys😀😀
Diane Brockley, Marquis Lancashire, January 2024
We recently bought a Mobilvetta motorhome from your Preston branch. Being completely new to this venture we were very grateful for Mike's input and advice at the induction where he gave us invaluable information on how the motorhome works. Mike has also been extremely helpful when we have had to ask him further questions when we took the motorhome back to the dealership to have some small niggles fixed. Thanks Mike.
Mr Butler, Marquis Lancashire, December 2023
From start to finish, from our initial enquiry to purchase, the service we received from Dave was fabulous. Informative and supportive... nothing was too much trouble. In a day and age where some people are quick to complain we thought it was only fair to acknowledge the fabulous service. Thank you Dave, you made the purchase of our dream camper very easy. Keep up the good work and service.
Mrs Middleton, Marquis Lancashire, December 2023
We recently brought our Hymer MLT850 van to you to have its electrical and solar panel system upgraded. From the outset Matt was helpful, easy to talk to and keen to give us the best deal. The work was first class and we are delighted with the outcome and Matt must take most of the responsibility for that. Because of him and the excellent service you all provided, we will be back. Thank you.
Mr Brown, Marquis Exeter, November 2023
Well done Naomi. A welcoming smile, and smooth receipt of a service job. A cup of coffee. Good communication with the service engineer. Repair job done quickly, at less than the quoted cost, and then she arranged a follow on battery check. Satisfied customer! Thank you.
Mr Risius, Marquis Surrey, November 2023
Since having a Solar Panel fitted by an independent, my Sargent Power Supply Unit burned out. After replacement the entire electrical system continued to fail. Several expensive attempts to repair elsewhere were unsuccessful. Finally, I went to Marquis where James assured me they would resolve the problem. James and Wayne traced the problem to a screw from the solar panel piercing a hidden wiring harness. They effected a repair within a couple of hours and everything is now working perfectly. These guys earned my utmost respect. Lesson learned: Go directly to Marquis for the best service. They really know their trade, and they definitely know caravans. Thanks again.
Mr Gleed, Marquis Dorset, October 2023
Very thorough, helpful. Would recommend Marquis to friends and family.
Mr Starling, Marquis Suffolk, October 2023
The 5 stars is for Mike at the Preston branch, did an absolutely spot on technical induction to us newbies when picking up our Benimar Tessoro and got us to video the key bits which has been really helpful on our first couple of trips. We had to return the van to correct a small glitch which Mike rectified swiftly, no fuss or bother. Great Service.
Ian, Marquis Lancashire, September 2023