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Customer Reviews

We don't need to make these up – our customers tell us straight how they feel about our service. These are just some of the comments made on our Customer Purchase and Service Questionnaires that we receive back and feedback via the website.

Displaying 25 of 126 Items
  • Very satisfied with all transactions, especially with our problems with trade-in motorhome. A pleasure to deal with sales team (Steve Tomlinson) and service people.
    Mr Loshak, Marquis Suffolk, November 2017
  • Very good sales team, excellent overall experience. Thanks.
    Mr Carline, Marquis Lancashire, November 2017
  • We have been very satisfied with the service we received and the product itself.
    Mr & Mrs Ware, Marquis Hampshire, November 2017
  • Both of my salesmen were very good. They made me feel like one of the family.
    Mr Hansen, Marquis Devon, November 2017
  • During the process we visited 3 of your units. We found all staff very helpful but our first contact in Berkshire was perfect. He was helpful, attentive, honest and amusing. The staff at Durham were very welcoming and organised. The technicians handled a last minute problem with the cab blinds in a real "Can Do" manner, negating a possible follow-up job. Most impressive.
    Mr Wardle, Marquis Berkshire, November 2017
  • We've had 2 motorhomes and two caravans from Marquis Preston - cannot fault the sales team and Marquis staff generally always professional and very welcoming.
    Mr Prescott, Marquis Lancashire, November 2017
  • Very happy with the service I received and more than happy with my caravan.
    Mr Irons, Marquis Durham, November 2017
  • You have a good team at Lee Mill who provided and excellent service. I have no issues in recommending them and have done already on several occasions. It was also good to talk to someone who had already toured Europe (Ryan) and was able to provide sound advice for sustainability for more than a year travelling abroad.
    Mr & Mrs Wake, Marquis Devon, October 2017
  • All staff very efficient and friendly.
    Mr Tydie, Marquis Suffolk, October 2017
  • We have had one or two problems with our motorhome since buying. I would like to say that these have been fixed extremely quickly and always without any waiting. They were only small problems, but everyone is always so nice and professional.
    Mr Bayliss, Marquis Gloucestershire, October 2017
  • The team at Northampton were excellent with 5 stars to the manager and sales.
    Mr Cummins. Marquis Northants, October 2017
  • I can't praise your team at Lower Upham enough.
    Mr Tayler, Marquis Hampshire, October 2017
  • One of the best sales and aftersales process I have experienced. We are all used to lovely sales but too often aftersales doesn't match up, however we have been very much looked after. Lots of those small niggles have been sorted and there has been no fussing or suggestion we were not welcome. I hope you continue in the same way as it is an excellent and efficient service.
    Mr Bowyer, Marquis Devon, October 2017
  • I and my wife would like to say a big 'Thank You' to Marquis and especially Adam, who dealt with our sale and purchase in a very proficient manner, and for which we are extremely grateful.
    Mr & Mrs Guntrip, Marquis Susex, October 2017
  • We chose to buy from Marquis because you had the second-hand van we wanted. We have visited three of your branches. We were impressed by the attitude of your staff who were very polite and always called back. Aftersales seems good so far. In our experience this is often the area where motorhome dealers fail - but your staff have been good.
    Mrs Clark, Marquis South Yorkshire, October 2017
  • Overall very happy and would recommend to others.
    Mr Goodchild, Marquis Suffolk, October 2017
  • This is the first brand new caravan we have bought. The price trade-in offer and sales experience were really good. Excellent staff, the best customer service experience in thirty years of caravanning.
    Mr Pearson, Marquis Lancashire, October 2017
  • Have found both the Tewkesbury and Hampshire branches very helpful. Sales staff at both branches spent a lot of time with us. The handover of our new motorhome was extremely helpful. We deliberately travelled a long way to buy the Marquis version of the Elddis motorhome rather than the makers standard product. The standard version was available locally. We are VERY pleased with the motorhome.
    Mr & Mrs Thompson, Marquis Gloucestershire, October 2017
  • Still very early days in my dealings with Marquis, but based on current experience I find the team to be professional, knowledgeable, courteous and timely.
    Ms Rampton, Marquis Hampshire, October 2017
  • All in all a pleasant process of purchasing and after sales.
    Mr Hopkins, Marquis Sussex, September 2017
  • Always excellent service.
    Mr & Mrs Watson, Marquis Devon, September 2017
  • Excellent and friendly staff at both sales and service centres. Comfortable waiting areas. Staff were keen to demonstrate readiness to please and resolve problems.
    Mr Reece, Marquis Gloucestershire, September 2017
  • We have been very impressed with the salesman. All promises were fulfilled and followed up with a call at the stated time scale. We were always made to feel welcome and nothing was too much trouble. Excellent experience. We made use of the overnight stay/pickup which was very useful, allowing us to clarify a couple of points the following morning. This is an excellent service.
    Mr Morgan, Marquis Durham, September 2017
  • Luke is a great salesman, knowledgeable and good communications. His experience and salesmanship got the sale.
    Mrs Compton, Marquis Suffolk, September 2017
  • This is the first time I have purchased a used caravan from a dealer. I found sales team very helpful. On collection the caravan was well presented, very clean and tidy with everything working. Number plate fitted also one tyre replaced at no extra cost. I also had a motor mover fitted. Everything was done to my satisfaction and ready to go on holiday. Thank you.
    Mr Blackmore, Marquis Northants, September 2017
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