Customer Reviews
Our recent Customer Satisfaction Survey results show that 95% of our customers who completed their online aftersales purchase questionnaires have said that they would return to purchase from Marquis again!
Here at Marquis we strive to continually deliver a level of service that satisfies our customers.
Below are just some of the comments made on our Customer Purchase and Service Questionnaires that we receive back and feedback via the website, Google Reviews and Trust Pilot.
If you would like to get in touch to give us any feedback on our website, staff, service levels or products please do not hesitate to tell us about it, click here.
Handover and explanation of the details of the motorhome were excellent.
Mr Patterson, Marquis Hampshire, August 2021
Always had professional, courteous service from Karen.
Mr Bone, Marquis Durham, August 2021
From sales through to handover impeccable. No need to improve, just carry on doing the same.
Mr Jewell, Marquis Lancashire, August 2021
The greetings, courtesy and demonstration of our motorhome was a credit to your Company. The staff at Marquis Devon, Lee Mill were outstanding.
Mr Stokes, Marquis Devon, August 2021
I wish to thank David and Nick for their help and patience in answering my questions.
Mr Bingham, Marquis Durham, August 2021
Totally satisfied. on first trip away we were amazed at finding aspects of the motorhome which we didn't realise were there. We cannot fault the service provided by Rob who was happy to tolerate our continual changes of mind in order to satisfy our requirements.
Mr Glover, Marquis Sussex, July 2021
Mark did an excellent job, showed us the motorhome and then organised a visit to another show room so we could compare against different style - not pushy, just extremely helpful.
Mr & Mrs Townsend, Marquis Northants. July 2021
Bronwyn is very personable, has great knowledge and nothing is too much trouble. returned to Marquis due to her customer service after first purchase - she did not disappoint on this occasion either - goes above and beyond.
Mrs Edge, Marquis Sussex, July 2021
Good video demo due to Covid protocol - not as good as personal presentation, but good.
Mr & Mrs Mitchell, Marquis Suffolk, July 2021
Excellent service from everyone at Marquis Ivybridge. Laura particularly on phone calls. Steve and Dan couldn't do enough to be helpful above & beyond expectations. This needs to be noted by Marquis.
Mr & Mrs Bligh, Marquis Devon, July 2021
Mark the Marquis salesman was very helpful and patient with us who were first time motorhome users. Because we were looking on-line during lockdown we asked for a motorhome to be moved to your Northampton branch to look at it. When we realised it was not the right one for us Marked helped us choose an alternative, which was perfect.
Mrs Carter, Marquis Northants. July 2021
My wife and I were met by Bronwen at your Golden Cross site near Hailsham. Bronwen was totally professional, personable and took time to get to know us and what would best suit our requirements. No question was too much trouble, she even offered to collect us from a local train station if we wanted to travel home in the van together on collection day. We now have our new Benimar Tessoro on our drive, we are delighted and excited first time owners. We would recommend the Golden Cross team to our family and friends in the future without hesitation.
Mr & Mrs Thomas, Marquis Sussex, July 2021
We are experienced with caravans, buying our first campervan. We thought the careful, detailed explanation and orientation given to us before driving away in our new camper was truly exceptional. Marquis Northampton took pride in always having the motorhome we were currently interested in displayed in a convenient location ready for our appointment. (Our buying process was interrupted by Covid-19)
Mr & Mrs Juett, Marquis Northants. July 2021
Knowledgeable staff - very helpful.
Mr Leaity, Marquis Devon, July 2021
Great team at Surrey, all staff friendly, polite and very knowledgeable. Made our first time purchase of a motorhome far easier than we thought it would be.
Mr & Mrs Johnson, Marquis Surrey, July 2021
I put an ad on the internet and received a response from one of your managers who sourced the motorhome we wanted. Everyone was very professional and helpful.
Mr Urghart, Marquis Lancashire, July 2021
Adam has sold us both of our last two motorhomes and I cannot speak highly enough of his professionalism and knowledge.
Mr Mc Cluskey, Marquis Northants. July 2021
Entire service was excellent from start to finish. You are spending a lot of money on a motorhome and want to have trust in the people you deal with, every single member of the team at Durham who we engaged with were superb. Karen was excellent and made us feel at ease. We have dealt with Karen before and the fact we had changed our mind so many times in layout she was so patient. Thanks to all at Durham.
Mr Conway, Marquis Durham, July 2021
Before buying we looked at many, picked what worked for us with Marquis advice. Very Happy.
Mr & Mrs Ford, Marquis Devon, July 2021
So far so good, long may it continue. Ed at Golden Cross was a credit to Marquis.
Mr Peal, Marquis Sussex, July 2021
Marquis Sheffield were very helpful with our original van which we bought from a different but whose aftersales service was dreadful. The staff were helpfu and that was what made us buy from Marquis for our 2nd motorhome. Thank you.
Mrs Novelle, Marquis South Yorkshire, June 2021
All staff were friendly, professional and excellent.
Mr & Mrs Smith, Marquis Durham, June 2021
Kevin went above and beyond to provide excellent advise and service to us following our total loss of our first motorhome to a fire. We are very happy with the service received, both on this Mobilvetta purchase and also on our previous purchase and Auto-sleeper Burford (18 months ago). it would be nice to have Mobilvetta merchandise available for purchase as most people haven't heard of the brand, e.g. T-shirts, mugs etc.
Mr & Mrs Deaton, Marquis South Yorkshire, June 2021
Thoroughly happy with sales team and impressed with Covid restrictions - felt safe. Would definitely recommend Marquis.
Mr & Mrs Smith, Marquis Durham, May 2021
Jamie at purchase branch was a star and still helps with any questions we have today. Considering Covid has changed a lot - all was very good. Again huge 5 stars to Jamie who was outstanding during our purchase especially when Covid turned everything upside down for us all.
Mr Leggett, Marquis Surrey, May 2021
Lee was the sales ref - very professional and accommodating. Excellent service.
Mr & Mrs Thomson, Marquis Durham, May 2021
Excellent from start to finish. Really pleased with motorhome, just a few faults to sort out.
Mr Jenkin, Marquis Devon, May 2021
The whole experience was first class, from having caravan brought from South Yorkshire to Birtley for viewing, all the way to handover was first class. Special thanks to Lee who we dealt with, only minus point was tat we never got o see our photo on web site.
Mr & Mrs Stokoe, Marquis Durham, April 2021
Never felt rushed or pressured. I would always recommend Marquis and we absolutely love our K-Yacht 80.
Mr & Mrs Moughan, Marquis Lancashire, April 2021
Paul at Sheffield branch was so helpful and made the whole experience clear and easy.
Mrs Carruthers, Marquis South Yorkshire, April 2021
Van clean inside and out.
Mr & Mrs Bird, Marquis Sussex, April 2021
Very happy with all aspects of service provided.
Mr Jones, Marquis Exeter, January 2021
Extremely happy with all aspects of our purchase. You have an excellent team at Gomshall.
Mr & Mrs Lewis, Marquis Surrey, January 2021
Excellent service in challenging Covid conditions.
Mr Parrott, Marquis Durham, January 2021
I have always found Marquis Motorhomes an excellent company, and that is why I have bought three motorhomes from them - and will use them in the future.
Mr Jakeman, Marquis Hampshire, January 2021
All staff were/are approachable, helpful and patient.
Dr Laurence, Marquis Surrey, January 2021
Very pleased and happy, will return again. Amazing knowledge the sales executive have as they have so many motorhomes. Extremely satisfied with all your services and you sales both new and used departments. Your staff are so helpful and polite to us and other friends we have introduced to Marquis.
Mr & Mrs Jeffries, Marquis Suffolk, January 2021
From start to finish our journey with Marquis and Ed in particular was very good.
Mr Boys, Marquis Sussex, January 2021
Overall very happy with the site, display and staff. When/if I change the van I will call there first.
Mr Wodcock, Marquis Lancashire January 2021
Good service and experience despite Covid restrictions which were handled well.
Dr Clarke, Marquis Suffolk, January 2021
A good range of products available from your network. I purchased my Auto-sleeper from you because of the excellent service you provided in respect of my Marquis 185. Your service department delivered exemplary assistance on warranty work over the last 3 years and their support influenced my decision to buy from you again.
Mr Spooner, Marquis Dorset, January 2021
Always friendly like a family.
Mr Yeates, Marquis South Yorkshire, January 2021
Just keep doing what you are doing.
Mr Butcher, Marquis Suffolk, January 2021
We are very happy with our purchase and would like to thank the staff at Exeter for all their help.
Mr Harris, Marquis Exeter, December 2020
Best supplier we have visited. Distance was a worry at first but glad we went. Lee was helpful, friendly, down to earth and very good knowledge of our motorhome and even advised about travelling to area. Would definitely recommend Marquis, great choice, Friendly staff, knowledge was spot on. Best quality choice of show room we have visited.
Mr & Mrs Hallford, Marquis Durham, December 2020
We dealt with Kevin, He was very knowledgeable and helpful. All of the team at Sheffield have been very friendly and helpful. Thank you.
Mr & Mrs Henden, Marquis South Yorkshire, December 2020
We have driven past this site numerous times but never realised how big it was with how much choice available.
Mr & Mrs Hockey, Marquis Devon, December 2020
Our best van purchase to date.
Mr Porter, Marquis Dorset, December 2020