Customer Reviews
Our recent Customer Satisfaction Survey results show that 95% of our customers who completed their online aftersales purchase questionnaires have said that they would return to purchase from Marquis again!
Here at Marquis we strive to continually deliver a level of service that satisfies our customers.
Below are just some of the comments made on our Customer Purchase and Service Questionnaires that we receive back and feedback via the website, Google Reviews and Trust Pilot.
If you would like to get in touch to give us any feedback on our website, staff, service levels or products please do not hesitate to tell us about it, click here.
Jasmine has always been polite, honest and friendly and especially helpful in overcoming the problems with a faulty fridge.
Mr Booker, Marquis Suffolk, August 2022
Just to say a big thank you to Steve at Marquis Suffolk for my water pump pack in my motorhome, he went out of his way to help me. Top man, Steve much appreciated.
Mr Rhodes, Marquis Suffolk, August 2022
All staff were helpful and very knowledgeable at all times. We found Mike (service technician) to be thorough and patient during handover and we have contacted him on a few occasions since for ongoing advice. Mike was always very helpful.
Ms Threlfall, Marquis Lancashire, August 2022
Martin was excellent from start to finish. Excellent service throughout and would highly recommend to friends and family.
Mr Wyatt, Marquis Exeter, August 2022
Just cannot thank Ashley and your team for all the help and advice they have given us with our caravan from purchase to using her. We love our caravan and Ashley and his team have changed our lives for the better and we cannot thank them enough.
Mr Bunce, Marquis Berkshire, August 2022
Lee was very friendly and professional. This was a big expenditure for us. Everyone at Marquis made us feel comfortable and safe in their hands (especially Lee).
Mr & Mrs Marwood, Marquis Durham, August 2022
Very helpful staff. My endless emails always answered promptly. Fantastic service all round. Team at Exeter are very helpful, aftersales very good - got follow up calls to check all was ok. I had a water cap issue and was able to drop by the branch and it was fixed there and then. Great service. I've used other dealers before and did not get the same treatment.
Ms Kingsbury, Marquis Exeter, August 2022
Sales team very helpful, when you walked in everyone was polite with a smile and ready to help, nothing was an issue.
Mr Bagguley, Marquis Durham, August 2022
Nothing to improve, Graham was fantastic and we will be back.
Mr & Mrs Woolger, Marquis Suffolk, August 2022
Generally first class service from sales and aftercare.
Mr Peck, Marquis Lancashire, July 2022
Charlie did an excellent job.
Mrs Curd, Marquis Surrey, July 2022
Lee is a great young man and a credit to Marquis.
Mr Robinson, Marquis Durham, July 2022
As on previous occasions, excellent service. Improvement not necessary.
Mr & Mrs Burrell, Marquis Lancashire, July 2022
I would just like to say thanks to Pierce at Gomshall for his help to find a small Lock part for my Auto-Trail motorhome, which I have been trying to find everywhere. Most companies were not interested in helping source this small part, so it is nice to find a company who helps out the customer no matter what size the order is. Excellent service!!
Mr Bottomley, Marquis Surrey, July 2022
Joe and the whole team at Marquis made it a very hassle free and enjoyable experience. Would recommend.
Mr Deacon, Marquis Gloucestershire, June 2022
We are very satisfied with how we were looked after plus helpfulness of your team at Ipswich.
Mr Quinton, Marquis Suffolk, June 2022
Overall very pleased with my purchase and experience dealing with Nick on all aspects of buying my new caravan.
Miss Mcallan, Marquis Durham, June 2022
Karen has been absolutely outstanding in finding us the perfect motorhome and guiding us through the process. Made to feel valued and respected whenever we call or visit the Birtley site by everyone.
Mr Stobbart, Marquis Durham, June 2022
Great experience from purchase to handover from Richard and Mike at Marquis Preston. Can't wait to try out our new Nuevo, very excited!
Mr & Mrs Wodley, Marquis Lancashire, June 2022
I am very pleased with all the help given by everyone and the company as a whole. They all need to be mentioned in dispatches for their efficient, friendly and polite way they handled my case. Well done Marquis and all your staff!!
Mr Glover, Marquis Gloucestershire, June 2022
Staff are very good!
Mr Hayden, Marquis Sussex, June 2022
Very happy with service given by the team in Durham and caravan.
Mr Voyle & Mrs Curwen, Marquis Durham, June 2022
It was a pleasure to do business with Marquis and Kev is a superb reflection of your business. Genuine down to earth chap.
Mr & Mrs Storer, Marquis South Yorkshire, June 2022
Superb service from Mark and all involved. Excellent purchasing process by sales throughout.
Mr & Mrs Juett, Marquis Northants, June 2022