Customer Reviews
Our recent Customer Satisfaction Survey results show that 95% of our customers who completed their online aftersales purchase questionnaires have said that they would return to purchase from Marquis again!
Here at Marquis we strive to continually deliver a level of service that satisfies our customers.
Below are just some of the comments made on our Customer Purchase and Service Questionnaires that we receive back and feedback via the website, Google Reviews and Trust Pilot.
If you would like to get in touch to give us any feedback on our website, staff, service levels or products please do not hesitate to tell us about it, click here.
Handover and explanation of the details of the motorhome were excellent.
Mr Patterson, Marquis Hampshire, August 2021
Always had professional, courteous service from Karen.
Mr Bone, Marquis Durham, August 2021
From sales through to handover impeccable. No need to improve, just carry on doing the same.
Mr Jewell, Marquis Lancashire, August 2021
The greetings, courtesy and demonstration of our motorhome was a credit to your Company. The staff at Marquis Devon, Lee Mill were outstanding.
Mr Stokes, Marquis Devon, August 2021
I wish to thank David and Nick for their help and patience in answering my questions.
Mr Bingham, Marquis Durham, August 2021
Totally satisfied. on first trip away we were amazed at finding aspects of the motorhome which we didn't realise were there. We cannot fault the service provided by Rob who was happy to tolerate our continual changes of mind in order to satisfy our requirements.
Mr Glover, Marquis Sussex, July 2021
Mark did an excellent job, showed us the motorhome and then organised a visit to another show room so we could compare against different style - not pushy, just extremely helpful.
Mr & Mrs Townsend, Marquis Northants. July 2021
Bronwyn is very personable, has great knowledge and nothing is too much trouble. returned to Marquis due to her customer service after first purchase - she did not disappoint on this occasion either - goes above and beyond.
Mrs Edge, Marquis Sussex, July 2021
Good video demo due to Covid protocol - not as good as personal presentation, but good.
Mr & Mrs Mitchell, Marquis Suffolk, July 2021
Excellent service from everyone at Marquis Ivybridge. Laura particularly on phone calls. Steve and Dan couldn't do enough to be helpful above & beyond expectations. This needs to be noted by Marquis.
Mr & Mrs Bligh, Marquis Devon, July 2021
Mark the Marquis salesman was very helpful and patient with us who were first time motorhome users. Because we were looking on-line during lockdown we asked for a motorhome to be moved to your Northampton branch to look at it. When we realised it was not the right one for us Marked helped us choose an alternative, which was perfect.
Mrs Carter, Marquis Northants. July 2021
My wife and I were met by Bronwen at your Golden Cross site near Hailsham. Bronwen was totally professional, personable and took time to get to know us and what would best suit our requirements. No question was too much trouble, she even offered to collect us from a local train station if we wanted to travel home in the van together on collection day. We now have our new Benimar Tessoro on our drive, we are delighted and excited first time owners. We would recommend the Golden Cross team to our family and friends in the future without hesitation.
Mr & Mrs Thomas, Marquis Sussex, July 2021