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Customer Reviews

We don't need to make these up – our customers tell us straight how they feel about our service. These are just some of the comments made on our Customer Purchase and Service Questionnaires that we receive back and feedback via the website.

Displaying 25 of 129 Items
  • We cannot fault staff at the Preston branch. Manners and attitude very good, friendly and helpful. Everything asked of them was done with professionalism and courtesy.
    Mr & Mrs Mellor, Marquis Lancashire, May 2017
  • As a first time buyer we looked for a considerable period before choosing a specification we wanted. Once we had this it was some time before an appropriate used van was found at Marquis. Ryan was very helpful throughout and was able to point us towards a suitable van - all in all well done.
    Mr Shattock, Marquis Devon, May 2017
  • My wife and I visited Marquis Durham twice to view your 185 motorhome and we were very impressed with your choice and the way your staff treated us. Karen was our sales person and she was very professional in her work. I would like to pass on our thanks to her. Very good at her job.
    Mr Swallow, Marquis Durham, May 2017
  • I cannot speak highly enough of both the sales and aftersales service I have received. My wife and I are thrilled with our caravan and have recommended Marquis to friends and family.
    Mr Armstead, Marquis Suffolk, May 2017
  • Having previously owned a Majestic we only considered improving the model from the same range due to being extremely pleased with the 175 and waited to update and have a fixed bed so the 255 was the natural choice. The service we always receive at Northampton is second to none.
    Mr & Mrs Lagdon, Marquis Northants, May 2017
  • Fantastic team - extremely helpful, nothing was too much trouble. Mark runs a first class ship!
    Mr Horsfield, Marquis Berkshire/Surrey, May 2017
  • Not a lot you can do to improve.
    Mr Harcourt, Marquis Devon, May 2017
  • We had seen what we wanted on your website so visited your Preston Location. We were very impressed with our sales advisor and he made the purchasing procedure flow smoothly. It all went without a hitch - thanks very much. Five stars Marquis!
    Mr McFarlane, Marquis Lancashire, May 2017
  • Good experience with great staff.
    Mr & Mrs McGrow, Marquis Durham, May 2017
  • Purchasing our new caravan from Marquis was a very pleasant experience. All staff were friendly and helpful. The handover process was very thorough and we left with the new van very happy with everything. We have now had our first trip in the van and that has confirmed it was a good choice of model.
    Mr Barker, Marquis Sussex, May 2017
  • Wonderful service from start to finish, would recommend Marquis as first choice for caravan purchase.
    Mr & Mrs Beresford, Marquis Lancashire, April 2017
  • Ryan Woodruff was our sales person, exceptionally caring, knowledgeable and supportive. The entire sales staff were friendly, engaging and responsive. In all we experienced a first-class service second-to-none. We would recommend Ryan and the team for national commendation. Many thanks.
    Ms King, Marquis Devon, April 2017
  • Very satisfied with all aspects of purchase.
    Mr Taylor, Marquis Hampshire, April 2017
  • This was our second purchase from Marquis Devon and as always received excellent service from the sales team. Would recommend to anyone buying a caravan or motorhome.
    Mr & Mrs Dorrell, Marquis Devon, April 2017
  • We made an offer for our caravan online as we knew the exact model we wanted and had been waiting for one to come on the market. We were pleased with how quickly our offer was responded to.
    Mr James, Marquis Suffolk, April 2017
  • The whole experience of purchasing from Marquis was enjoyable from head of sales to Dave Clayton and other people. Would not think of going anywhere else when I wish to replace. A phone call to Dave would suffice.
    Mr Lintott, Marquis Lancashire, April 2017
  • The whole experience was terrific. Great range of caravans. Staff were so friendly and so knowledgeable and would definitely recommend Marquis to friends and family. Northampton branch should be very proud of themselves.
    Mr Gill, Marquis Northants, April 2017
  • The person (Mike) who showed us how everything works in the van was brilliant and a credit to the company.
    Mr & Mrs Galloway, Marquis Lancashire, April 2017
  • Very pleased with the service you provide. Staff excellent. We were collected from the train station for collection of our motorhome. No bother. Will recommend to other owners for service etc.
    Mr & Mrs Reid, Marquis Durham, April 2017
  • I could not add any improvements. The staff and product excellent. First Class.
    Mr Evans, Marquis Devon, April 2017
  • We had spent quite a while looking at caravans when we visited Marquis at Preston. Rob was on hand with help and advice but also happy to let us wander around on our own without pressuring sales patter! His customer service throughout was excellent and was a contributing factor in the sale of our caravan. After sales service has also been excellent. We would recommend Rob at Marquis to anyone interested in buying a caravan for good service with excellent aftersales service.
    Mr & Mrs Cox, Marquis Lancashire, April 2017
  • We cannot speak highly enough of Mark Baldwin and the rest of the friendly bunch at Marquis Berkshire. Purchasing one's first motorhome is a daunting prospect, even when doing so has been a longstanding ambition. But from the point at which we placed our order at the NEC last Autumn through to taking possession of the vehicle (earlier than expected, we should add), we have been impressed with the levels of communication and service throughout, particularly the efficient but thorough hand-over process. We wouldn't hesitate to recommend.
    Mr & Mrs Williams, Marquis Berkshire/Surrey, March 2017
  • I'd just like to say what a great bunch of people you have working at the Newbury branch, nothing is too much trouble, especially Richard the Manager. Well done.
    Mr & Mrs Sweet, Marquis Berkshire/Surrey, March 2017
  • From the first phone call sales staff (Michele Love) and Paul the Manager have been excellent. Any issues were dealt with and turned into chances to make us happy. They have kept in touch, and throughout they have made it a very pleasurable experience. Based on this we will always go back to them.
    Ms Cope, Marquis Northants, March 2017
  • We liked the caravan from details on the internet. Telephoned to see if it was still for sale and arranged to view it on a particular day and time suit (think same day as call). Very impressed with the overall appearance of the dealership and the friendly approach from all the staff. The caravan was attached to electrics and was lit up and warm. Very impressed with the professionalism of the team and Luke Simpson who made such an effort. No pressure sale just excellent presentation. Thank you.
    Mr & Mrs Whiting, Marquis Suffolk, March 2017
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